Careline Equipment

- UK Manufactured Equipment
- Lifetime Warranty
- 100m Waterproof Pendant Range
- Activate Calls In Your Home Or Garden


Your Careline Alarm Equipment

Everyday, thousands of people entrust us with the wellbeing of their loved ones. That’s why we install only the most technically advanced and reliable careline alarms. This ensures our service meets the highest possible standards and we can get help to you as quickly as possible.

When you select Telecare24 as your careline provider, we will send you equipment from the worlds leading alarm manufacturer.  The alarm combines a refined cutting-edge design with simple functionality and conforms to all British Standards. The alarm unit will blend seamlessly into any home environment and has two main parts – the base unit and wireless pendant.

“Our UK manufactured alarms
comes with a lifetime warranty”

The Base Unit

This part of the alarm simply plugs into your phone socket and a nearby power socket. The base unit contains a loudspeaker and a highly sensitive microphone. The loudspeaker and microphone enable you to have a two-way conversation with our operator should you ever need to activate the alarm.

The speaker is over 90db, so you will be able to hear our operator clearly throughout your home – even if you are hard of hearing. The highly sensitive microphone will be able to detect your voice – even if you are in another room.


  • Easy Installation
  • Smart Design with Highly Visible and Easy to Use Buttons
  • Loudspeaker – Approx. 90db
  • 120 Hr Battery Backup
  • Table Stand or Wall Mount Options Included
  • Low Battery and Telephone Line Failure Alerts
  • Dimensions: 13cm x 17.5cm x 6.5cm

The Wireless Pendant

The pendant is extremely lightweight and very comfortable to wear. The pendant has a permanent wireless connection to the base unit. If you need help, you simply press the pendant for a few seconds and this will automatically activate the base unit and open up a call with one of our care team.

The pendant has a wireless range of up to 200 metres (656 ft) from the base unit, so you can even use it out in the garden or upstairs. The pendant is waterproof, so you can even wear it in the shower.

Your pendant comes complete with an interchangeable wearing pack, so you can choose whether you want to use the lanyard and wear it around your neck or use the Velcro strap and wear it on your wrist.


  • Lightweight
  • Waterproof
  • Up to 200m  (656 ft) Range From Base Unit
  • Wearing Kit Included – Wear either as neck lanyard or wrist strap

Your careline equipment is delivered ready to use and is easy to install yourself by following the simple instructions that are supplied. Please note that if Broadband is installed you will require an ADSL filter.

If you prefer, we can arrange for one of our highly skilled engineers to visit your home and install the alarm for you. Our engineer will demonstrate how to use the alarm and ensure you are completely happy before leaving your home.  


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