What is a careline alarm?
What is a careline service?
Why choose us
Since 2010 Telecare24 has been helping thousands of families be worry-free, providing a service that aims to give people the confidence to live independently.
We are very proud of the service we deliver, and we are confident that you too can enjoy a worry-free life with Telecare24.
On the page linked below, we have highlighted some areas we think are really important to consider before choosing a provider.
What are GSM/IP careline alarms, and do I need one?
What’s the difference between personal alarms, telecare alarms and lifeline alarms?
Frequently asked questions
Some of our most commonly asked questions.
If you have a disability or a long-term medical illness, HMRC allows you to order a careline alarm from Telecare24 without paying VAT. We call this VAT exemption. Examples of qualifying conditions include, but are not limited to, angina, arthritis, blindness, cancer, deafness, high blood pressure, and poor mobility.
To avoid paying VAT when you order from us, simply choose "I am exempt from paying VAT" at the checkout, and we'll take care of the rest.
Please note, VAT applies to key safes, regardless of your VAT exemption status.