They both scoured the internet looking for were we could get medical help if we needed it, and wanted one who did not require involving neighbours (even though ours are very kind, we do not always like to bother them). Telecare24 was the only one they could find who did not need to involve any people other than ourselves.
Since we became members we have used the scheme many times. We had to call paramedics many times because my husband needed help. The response was almost instantaneous and extremely kind. Nothing was too much trouble for them. We recommend the scheme without hesitation