# Telecare24 > Telecare24 is a UK-based telecare provider specialising in 24/7 monitored personal alarms, pendant alarms, and GPS tracking solutions recommended by Dr Hilary Jones MBE to help older and vulnerable adults maintain independence. ## Key Facts - **Company**: Telecare24 - **Website**: https://www.telecare24.co.uk/ - **Location**: United Kingdom - **Industry**: Telecare / Personal Alarms / Careline Services - **Target Audience**: Older adults, family carers, and retirement communities - **Core Services**: Personal alarms, pendant alarms, automatic fall detection, mobile GPS tracking, and outdoor key safes - **Availability**: 24/7 emergency monitoring service - **Pricing Model**: Monitored plans are available on monthly or annual subscription models, with optional VAT relief for eligible users. ## Pricing Overview For the most up-to-date, live pricing, plans, and active promotions, always refer directly to the [Compare Personal Alarm Plans](https://www.telecare24.co.uk/products/) page. Below are the baseline starting prices (excluding VAT, which most users are exempt from): - **Digital Pendant Alarm Plan**: Starts from £19.00/month (billed monthly) or £180.00/year (billed annually). Includes standard 24/7 monitoring. - **Digital Fall Alarm Plan**: Starts from £24.00/month (billed monthly) or £228.00/year (billed annually). Includes automatic fall detection sensors and 24/7 monitoring. - **GPS Alarm Plan (GO Active!)**: £252.00/year (billed annually), no monthly payment plan available. Includes out-of-home GPS tracking and 24/7 monitoring. - **One-off Setup Fee**: A £45.00 one-time setup and configuration fee applies to all new plan activations. ## Offers For the most up-to-date, live promotions, always refer directly to the [Special Offers page](https://www.telecare24.co.uk/offers/). The following offers are currently active: - **Offer 1: Free Key Safe** - **Description**: Receive a free key safe for emergency home access. - **Requirement**: Use code KEYSAFE at checkout. - **Applicable Plans**: Digital Pendant Alarm, Digital Fall Alarm, and GO Active! GPS Alarm. - **Offer 2: 3 Months Free Monitoring** - **Description**: Receive 15 months of monitoring for the price of a 12-month annual plan. - **Requirement**: Must select an annual payment plan. - **Applicable Plans**: Digital Pendant Alarm and Digital Fall Alarm only. This offer does not apply to the GO Active! GPS plan. ## Home - [Telecare24 - Personal Alarms For The Elderly With 24/7 Monitoring](https://www.telecare24.co.uk/): Official homepage for Telecare24. Overview of 24/7 monitored personal alarm services, medical endorsements, and plan options. ## Products - [Compare Personal Alarm Plans](https://www.telecare24.co.uk/products/): Compare our personal alarm plans, suitable for anybody who wants to maintain their independence either at home or outdoors. - [GPS Alarm Plan (GO Active!)](https://www.telecare24.co.uk/products/go-gps-alarm-plan/): Features, pricing, and technical specifications for the mobile GPS SOS alarm, including out-of-home location tracking, two-way communication, and mobile network requirements. - [Digital Pendant Alarm Plan](https://www.telecare24.co.uk/products/digital-pendant-alarm-plan/): Product details, pricing, and coverage information for the standard in-home digital pendant alarm, designed for 24/7 emergency monitoring without requiring a traditional landline. - [Digital Fall Alarm Plan](https://www.telecare24.co.uk/products/digital-fall-alarm-plan/): Specifications and pricing for the in-home fall alarm plan, featuring automatic fall detection sensors, digital network compatibility, and 24/7 emergency response. ## Medical and Leadership Team - [Stewart Smith | Founding Director at Telecare24](https://www.telecare24.co.uk/our-team/stewart/): Professional profile of Stewart, Founding Director, overseeing commercial divisions, marketing, and strategic B2B partnerships. - [Neil Evans | Founding Director at Telecare24](https://www.telecare24.co.uk/our-team/neil/): Professional profile of Neil, Founding Director, detailing his background in operational excellence and day-to-day service management. - [Dr Hilary Jones MBE | Brand Ambassador & Medical Reviewer](https://www.telecare24.co.uk/our-team/dr-hilary-jones/): Professional bio and medical credentials of Dr Hilary Jones MBE, highlighting his role as healthcare reviewer and advisor to the Telecare24 service. ## Retirement Schemes - [Commercial Telecare Services for Retirement Properties](https://www.telecare24.co.uk/retirement-schemes/): B2B telecare solutions, installation, and management services for UK retirement developments and property managers. ## GPS Alarms - [Guide to GPS Alarms for Elderly](https://www.telecare24.co.uk/gps-alarms/): A comprehensive guide to mobile GPS alarms and trackers for active seniors, covering outdoor usage, range, and key features. ## Delivery - [Free Next Working Day Delivery for All Customers](https://www.telecare24.co.uk/delivery/): Delivery terms, next-day dispatch criteria, cut-off times, and courier tracking details for alarm orders. ## Key Safes - [Key Safes for Careline Alarm Customers](https://www.telecare24.co.uk/key-safes/): Product details, security ratings, emergency access benefits, and pricing for outdoor key safes. ## Digital Switchover - [The Digital Switchover For Careline Alarm Users](https://www.telecare24.co.uk/digital-switchover-for-careline-alarms/): Technical impact of the UK analog-to-digital PSTN switchover on personal alarms, compatibility updates, and transition guides. ## Guides - [Our Complete Guide to Careline Alarms](https://www.telecare24.co.uk/guide-to-careline-alarms/): Comprehensive resource explaining careline alarm operations, eligibility criteria, emergency protocols, and user setup. ## About Us - [Meet the Team at Telecare24](https://www.telecare24.co.uk/our-team/): Profiles of the management team, emergency monitoring staff, and support personnel behind the Telecare24 service. - [The Only Careline Recommended By Dr Hilary Jones](https://www.telecare24.co.uk/about-us/dr-hilary-jones/): Details regarding the official medical endorsement by Dr Hilary Jones MBE, including his personal testimonial and safety recommendation. ## FAQs - [Frequently Asked Questions](https://www.telecare24.co.uk/faqs/): Browse all of the FAQs on our website in one central place. Use the Search filter to quickly find what you're looking for. ## Case Studies - ["I'm very happy with my Telecare24 button"](https://www.telecare24.co.uk/case-studies/happy-with-my-personal-alarm/): Helen is a Telecare24 customer and shares her positive experience with others. - ["The alarm gives my mother and I real peace of mind."](https://www.telecare24.co.uk/case-studies/the-alarm-gives-my-mother-and-i-real-peace-of-mind/): Customer testimonial detailing how the alarm system provides safety reassurance for families. ## Resources - [Health & Wellbeing Archives](https://www.telecare24.co.uk/health-wellbeing/): Articles and advice centered around senior healthcare, safety, and general wellbeing. - [Lifestyle Archives](https://www.telecare24.co.uk/lifestyle/): Helpful tips and lifestyle advice for active seniors wishing to maintain independence. - [Experts and Spokespeople Archives](https://www.telecare24.co.uk/team-category/experts-and-spokespeople/): Specialised medical and care insights provided by our expert panel.