Buddi GPS plan

Out and about? Ensure that when you need help, you’re easy to find.

Reassuring for you. Reassuring for carers and your loved ones.

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Use at home or out and about

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Automatic fall detection

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Pinch the buttons to get help

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24/7 monitoring for 12 monthsOn this plan, you will receive your equipment and 12 months of 24/7 monitoring by our emergency care team.

What do I pay?

Pay today
£203
one-time equipment cost
+ £22/month subscription fee
+ Plus a one-off £45 joining fee

 HMRC allows people with long-term illnesses or disabilities to purchase our careline alarms without paying VAT.

All prices are excluding VAT, as most of our customers don’t pay it. We’ll go over this with you at the checkout.


 HMRC allows people with long-term illnesses or disabilities to purchase our careline alarms without paying VAT.

All prices are excluding VAT, as most of our customers don’t pay it. We’ll go over this with you at the checkout.


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Use at home
or out and about

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Pinch
buttons

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Automatic fall
detection

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24/7
monitoring

Older woman standing in the countryside, smiling

What equipment will I get?

A grey and white Buddi clip

Hear from the people we've helped.

Anne

“Life is fragile; no one knows this more than us. Please protect those you love with a Telecare24 alarm.”

Anne

Fall Alarm

Lyn

“The voice at the end of the telephone has always been kind, helpful and willing to talk, even in the middle of the night.”

Lyn

Fall Alarm

Brenda

“It is such a comforting thought to know that the back up is there at the touch of a button should an emergency arise.”

Brenda

Pendant Alarm

What's included in the package?

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GPS location
Ensure that when you need help, you’re easy to find.

Blue Pinch Icon

Pinch buttons
Pinch the buttons on both sides of your wristband together to get help. You can also do this on the clip.

An orange icon of a person falling

Fall sensor
Your alarm will let us know if you take a fall, even if you can't.

Careline monitoring
Our emergency response team are available 24/7, 365 days a year.

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Free delivery
We dispatch parcels via DPD’s Next Working Day Priority service.

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Annual arrangement
Assurance that we are at hand whenever you need us, for a year.

Product details

Everything in one place.

How is it activated?

  • Pinch buttons

    Pinch the buttons on both sides of your wristband together to get help. You can also do this on the clip.

  • Automatic fall detection

    Within seconds of your alarm being triggered by a fall, we’ll be speaking to you through the clip and we’ll get you the help you need.

Wearing options

  • Wristband: On the wrist

    Wear it like a watch.

  • Clip: Keyring, belt, lanyard, in your pocket.

Where can it be used?

  • At home
  • In the garden
  • Out and about

    The Buddi clip has a built-in roaming SIM card, which uses the strongest mobile phone network (also known as GSM) signal it can find to communicate with our careline team.

    Please note that the mobile network coverage in your area or the strength of the signal that you are able to receive inside your home are elements that are outside of our control.

  • In the bath or shower

    The wristband is IP67 water resistant, which means you can comfortably wear your alarm whenever you take a bath or shower.

    Please note, the clip should not be taken into the bath or shower as it is only resistant to small splashes.

Range

  • (Up to) 10m inside, 40m outside

    This is the approximate distance the wristband can be from the clip, although we recommend to keep both devices with you whenever possible.

    These devices communicate with each other using low-energy Bluetooth.

    Distances can vary depending on thickness of walls and other factors.

Size and weight

  • Wristband: 230 x 14 mm, 40 grams
  • Clip: 58.5 x 57.4 x 21mm (HxWxD), 48 grams

Battery life

  • Wristband: Up to 14 days

    Depends on usage. Takes 2 hours to fully recharge the Li-ion battery with the included USB charger.

  • Clip: Up to 2 days

    Depends on usage. Charge daily to maximise battery life.

Careline service

  • 24/7 monitoring for 12 months

    Our emergency response team are available 24/7, 365 days a year, and can be contacted by activating your careline alarm.

Requirements

  • You must complete a Service Agreement

    We'll ask you to fill in a short form after you have placed your order. This is how we collect your medical and emergency contact details.

Warranty

  • 12 months

    Buddi comes with a 12-month warranty.

Billing

  • One-time cost of £203 (excl. VAT) for your equipment

    Unlike our other plans where you rent your equipment from us, the Buddi equipment is yours to own.

  • Monthly subscription fee of £22 (excl. VAT)

    We'll ask for the first month's subscription fee when you place your order.

Joining fee

  • A one-time joining fee of £45 (excl. VAT)

    This non-refundable fee enables us to prepare your new careline alarm and collate all of your medical and emergency contact details on our systems.

Optional extras

  • Key safes available

    You can add these to your basket during the checkout.

Delivery

  • Free

    All of our parcels are dispatched via DPD’s Next Working Day service.

A careline operator smiling
More about our care team

Frequently asked questions

Some of the most commonly asked questions about the Buddi GPS plan.

We'll speak to you through the loudspeaker and microphone built-in to your Buddi clip, so keep it close by!

The Buddi wristband is designed to be worn at all times – in bed, in the bathroom and out and about.

The Buddi clip can be worn around your neck on a lanyard, carried in your pocket or handbag, or fastened to a bag or belt.

Yes. On the Buddi GPS plan, customers are subject to a 12-month contract.

The Buddi GPS alarm uses the mobile phone network (also known as GSM) to communicate with our careline team.

In order to ensure the best possible service, the device comes fitted with an EU-wide roaming SIM card which connects to the strongest signal of any mobile network that is available in your area.

If you are unsure as to whether the Buddi GPS alarm is suitable for you, give us a call and we'll help you find the solution that's right for you.

Please note that the mobile network coverage in your area or the strength of the signal that you are able to receive inside your home are elements that are outside of our control.

Need some help?
Here are some helpful links.


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