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Personal Alarms
Personal Alarm Plans
Commercial Services
Digital Pendant Alarm plan Get instant help at the push of a button
View
Digital Fall Alarm plan Automatically calls for help when you fall
View
GO Active! GPS Alarm plan Reassurance while you're out and about
ViewRetirement Schemes Digital Switchover management, system upgrades and more. View
-
Features
-
24/7 Careline Service
There for you 24 hours a day, seven days a week.
-
Automatic Fall Detection
Alarms that alert us when you fall. Ideal for people who have fallen or are worried about falling.
-
Alarms for the Elderly
Reassurance for people in later life and their loved ones.
-
Pendant Alarms
Alarms worn around the neck that are comfortable and discreet.
-
Digital Personal Alarms
Keep your independence when your landline is disconnected.
-
Panic Button Alarms
Get peace of mind knowing that help is just a button press away.
-
Telecare for Retirement Schemes
Solutions for retirement schemes and managed properties.
-
Commercial Enquiries
Contact the team to arrange a free digital health check.
-
Commercial Brochure
Download our commercial services brochure or get one in the post, free of charge.
-
Commercial Case Studies
Hear from organisations that trust us to keep their residents safe.
-
-
Why Choose Us
-
Who are Telecare24?
Learn why you should put your trust in the only service recommended by TV's Dr Hilary Jones.
-
Our Mission & Values
Read more about what drives us to help our customers and their loved ones live worry-free.
-
Meet the Team
Meet some of the people who help to make us a great telecare service.
-
-
Resources & Support
-
The Digital Switchover
Learn more about the UK's big digital switchover and what it means for telecare users.
-
Key Safes
Allow access to your home when you need help. Ideal for people without keyholders living nearby.
-
VAT Exemption
Learn more about VAT exemption and how you can save 20% when you order a Telecare24 alarm.
-
Video Library
Home to a collection of videos, including advisory videos, produced by Telecare24.
-
Video Library
-
FAQs
-
Guide to Pendant Alarms
-
Guide to Fall Alarms
-
Guide to GPS Alarms
-
Guide to Careline Alarms
-
Contact Us
Our customer service team are available 9am to 5pm Mon-Thurs, and 9am to 4.30pm on Fridays, except bank holidays.
-
FAQs
If you can't find an answer to your question, why not give us a call?
-
Upgrade Your Existing Telecare24 Plan
Existing customers only. New customers should order online or give us a call.
-
Update Your Account Details
Existing customers only. Use this form to tell us about a change to your personal details.
-
Cancel Your Telecare24 Service
Existing customers only. Please check if you need to call us first, before completing the form.
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- Free Info Pack
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Guide to Lifeline Alarms
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- Guide to Lifeline Alarms
Introduction
If you have elderly loved ones, you know how important it is to keep them safe. One way to do that is by installing a lifeline alarm system.
In this guide, we explore the answers to your most frequently asked questions about lifeline alarms, including what they are, and how these life-saving devices can give you peace of mind and help to keep your loved ones safe and independent.
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In need of a lifeline alarm?
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What is a lifeline alarm?
A lifeline alarm is a system that helps elderly loved ones live safely and independently. These clever devices are designed to provide peace of mind and safety for seniors who live alone or may be vulnerable to falling.
The alarm is connected to a central monitoring system, and if there is a problem, the monitoring centre will be alerted. This allows your loved ones to live on their own while knowing that they are always safe.
What does a lifeline alarm look like?
A lifeline alarm system traditionally consists of two parts; a wearable device that you wear around the wrist like a wristband – or around the neck on a lanyard, and a small box that acts as a base station. Both devices feature an SOS button that you can press in an emergency to call the monitoring centre for help.
Some lifeline alarms can also come as as a 2-in-1 device, such as the device you get with the GO! GPS alarm – an ideal option for active seniors who go out and about.
How does a lifeline alarm work?
A lifeline base unit is installed in the home, typically near a main entryway. The base unit has a two-way communication system that can be used to speak with a trained operator at any time. In addition, the base unit has an emergency button that can be used to summon help in the event of an emergency.
A wearable device, such as a pendant or bracelet, is worn either on a lanyard or around the wrist. If your loved one needs assistance, they can push the button on the wearable device, which will trigger the base unit to call for help. Once the call is placed, the operator will assess the situation and provide assistance, if necessary.
Modern devices, such as the Chiptech GOTM, use GSM technology to combine the power of a base unit and a wearable into one piece of equipment.
Get a free info pack
Our free information pack explains everything you need to know and makes it easy to understand the options and to discuss them with your loved ones.
Download our brochure today or have one sent to you in the post, completely free of charge.