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24/7 Careline Service
Welcome to Telecare24, your reliable provider of 24/7 careline services tailored for the elderly and those who need some extra help to live independently.
We’re committed to offering exceptional care and support to promote independent and secure living at home. Our 24/7 careline service provides around-the-clock monitoring and emergency assistance, giving you peace of mind that help is always at hand.
At Telecare24, we strive for the highest level of customer service and care, always ready to address any inquiries or concerns. We work in close collaboration with our clients and their families, aiming to not just meet but surpass their expectations. We are readily available to discuss any questions you may have about getting started with our careline service.
How does our 24/7 careline service work?
Our 24/7 careline service provides a crucial lifeline for elderly and vulnerable individuals who want to remain independent in their own homes. We provide personal alarms that give our customers 24/7 access to our friendly emergency response team at any time of the day or night.
In addition to providing emergency response and support, our careline service can also offer peace of mind to our customers and their families. Knowing that help is just a button press away can provide a sense of security and comfort, allowing our customers to maintain their independence and quality of life.
Take a look at our case studies to see how some of our current users are benefiting from our careline service and what they have to say about it.
Why is a 24/7 careline service ideal for older people?
Our 24/7 careline service is ideal for the elderly for several reasons.
First and foremost, it provides an added layer of peace of mind for those at risk of falls, accidents, or medical emergencies.
Finally, a careline service is ideal for older people because it provides a reliable and cost-effective alternative to traditional care services.
Assisted living facilities and care homes can be very expensive. Many older people may not require that level of care but could still use some help. Careline services are an affordable and alternative solution for this.
Benefits of a careline service:
24/7 careline services offer a range of benefits, including:
- 24/7 access to an emergency response team
- Rapid response times in case of emergency
- Care and support from experienced operators
- Automatic fall detection monitoring features
- Ability to maintain independence and quality of life
- Reduction in hospital admissions and readmissions
- Prevents bed blocking
- Reduces the burden on family caregivers, allowing them to rest and recharge knowing their loved one is in good hands
- Easy-to-use equipment and simple installation process
- Affordable and flexible payment options to suit your budget
Don’t just take our word for it – read what some of our satisfied customers have to say.
Hear from the people we've helped.
“Life is fragile; no one knows this more than us. Please protect those you love with a Telecare24 alarm.”
Anne
Fall Alarm
“I thought it would be a good idea to get her a personal alarm which she can press if she fell to get help”
Nellie
Fall Alarm
“I researched the various options available and chose Telecare24 because of the range that it has.”
Robert
Fall Alarm
How to choose a careline company.
Choosing a careline company is an important decision that requires careful consideration. Here are some additional factors to consider when selecting a careline company:
Look for a company with a strong reputation for reliability and quality of service. Research online reviews and ask for referrals from healthcare professionals or friends and family members who have used the service.
A careline service should have a rapid response time in case of emergency. Ask about their average response time and how they handle emergency situations.
Check if the company uses the latest technology and equipment, such as automatic fall detection, GPS tracking, and easy accessibility to ensure the highest level of safety and monitoring.
Consider the quality of customer support and whether the company offers personalised care and support from experienced operators.
A good careline company should offer various service plans that meet the unique needs and preferences of each customer.
Consider the cost of the service and whether the company offers flexible payment options to suit your budget.
At Telecare24, we understand that choosing a careline company can be a tall task. That’s why we pride ourselves on offering reliable, affordable, and quality services. Our experienced team is dedicated to providing the highest standard of care and support, and we offer a range of payment options to suit your budget.
Part of the same group
Part of the same group
Telecare24
Taking Care
Age Co
LifeConnect24
Careline365
Telecare Choice
Trustpilot rating
4.7
4.5
4.0
4.4
4.5
4.4
We respond to your emergency calls within 9 seconds, well below the targets set by the TSA. Published response times
Monthly billing options
Telecare Service Association (TSA) accreditation means you are guaranteed to receive a fast, reliable, trustworthy and friendly service. TSA accredited
All of our parcels are dispatched via Royal Mail's Tracked24 service. Free next day delivery
Full UK coverage
Lifetime warranty
Why you should trust Telecare24's careline service.
We have over 12 years of experience in the telecare industry, and we also have a team of highly trained and compassionate professionals who are dedicated to providing the support you need.
Our team is available 24/7 to respond to your needs and provide the appropriate support, whether that means dispatching emergency services or simply offering reassurance and guidance over the phone.
Join our 24/7 careline service today.
Ordering our 24/7 careline service is quick and easy. Use the buttons below or go to our products page and compare our careline service plans to find the package that best meets your needs. You can choose from a range of options, including basic careline services, fall detection packages, and GPS monitoring solutions.
Our friendly team is available to answer your questions and guide you through the ordering process. If you need us, just give us a call free on 0800 180 85 40.
Pendant Alarm plan
- 100m range
- Waterproof pendant
- 24/7 monitoring for 12 months
- Neck and wrist strap
- Plug and play
Fall Alarm plan
- 200m range
- Waterproof fall detector
- 24/7 monitoring for 12 months
- Neck or wrist worn
- Plug and play
GO! GPS Alarm plan
- Unlimited Range
- No landline required
- 24/7 monitoring for 12 months
- Water resistant
- Fall sensor + GPS included
Get connected with us.
At Telecare24, we know how important it is to have a reliable support system in place, especially as we age. That’s why we offer a 24/7 careline service that provides you with added protection and peace of mind, ensuring you are not alone in an emergency. With our easy-to-use devices and rapid emergency response team, you can rest assured that help is always just a button press away. Request a free callback to learn more about our careline service and how we can help you stay safe and independent.
You can talk to us by phone at 0800 180 85 40 or send us an email at [email protected] for more information about our products. Or you can place your order online today.
24/7 careline service FAQs.
A careline service is a 24/7 monitoring service that connects you to our emergency response team at the touch of a button. A careline service provides around-the-clock support and ensures that you are not alone in case of an emergency.
Careline service companies provide you with a personal alarm device that you wear or always have with you. This device connects you to our emergency team when you fall down or press the emergency button. This way, we can respond quickly and efficiently in an emergency.
When you press the personal alarm button, you will be connected to our emergency response team, which will assess your situation and provide the appropriate assistance. Our team can dispatch emergency services, inform your keyholder if necessary, or simply reassure and support you over the phone.
Our emergency response team aims to respond to all careline calls within a matter of seconds, and we will either get in touch with your emergency contact person or contact the emergency services immediately on your behalf if necessary.
If you are worried about being unable to press the button in an emergency, you should consider taking advantage of our advanced fall alarm device that detects falls and automatically alerts our emergency response team to provide the appropriate assistance.
If you accidentally press the emergency button, don’t worry! Our emergency response team will have a friendly conversation with you to make sure you’re okay and that there is no emergency.
At Telecare24, we offer a range of affordable and flexible payment options to suit your budget. Our packages start from just £9 per month, and we offer discounts if you choose to make payments annually.
Compare our plans for more details.
When choosing a careline service company, it’s important to look for one that is accredited by the Telecare Services Association (TSA), has a responsive emergency response team, and offers affordable and flexible payment options.
At Telecare24, we meet all of these criteria and more, making us the ideal choice for your careline service needs. Our TSA membership number is TSA767.
Our careline monitoring systems are easy to install and come with simple instructions. In most cases, all you need to do is plug the base unit into a mains power socket and connect it to either your master telephone socket or your broadband router, depending on whether you have an analogue or digital telephone service.
Should you need help, we are more than happy to talk you through this over the phone. Give us a call free on 0800 180 85 40.
For our pendant and fall plans, you’ll need a working landline telephone (if you still have a traditional ‘analogue’ service) or a broadband router (if you now have a digital home phone service).
We also have a GPS Alarm plan and the device included in this package works on mobile networks and uses GPS technology. This can be used without landline phones and everywhere you go.
You can cancel your careline service at any time by contacting our customer service team.
Yes, you can use our careline service outside of your home with our mobile personal alarm device, available on our GO! GPS alarm plan. This device uses GPS technology to track your location and connect you to our emergency response team if you need help.
At Telecare24, we offer flexible monthly or annual payment options with a minimum contract term of 12 months.
If you want to terminate the contract, you must notify us at least 28 days before your annual renewal date.
At Telecare24, we take the privacy and security of our customers’ personal information very seriously. All information is kept confidential and is only used for the purpose of providing our careline service.
If you move house while using our careline service, please contact our customer service team to let us know. We can update your contact information and make sure your monitoring system is properly set up at your new address.