Get help quickly and easily wherever you are.
In celebration of our 10 year anniversary, we’re giving new customers £10 off and a chance to win a year’s free service.
Use code GET10 at the checkout to save £10 and enter the draw.
Offer ends May 31st. Terms apply.
What equipment will I get?
Everything in one place.
Frequently asked questions
Some of the most commonly asked questions about the GO! GPS alarm plan.
Pacemaker users must not wear the Chiptech GOTM device around the neck.
Please note, the fall sensor inside the Chiptech GOTM is only effective if the device is worn around the neck.
For this reason, we advise customers who use a pacemaker who want the reassurance of automatic fall detection to look at our Fall Alarm plan (not GPS-enabled).
We'll speak to you through the loudspeaker and microphone built-in to your Chiptech GOTM pendant.
The Chiptech GOTM pendant designed to be worn as much as you feel comfortable – in bed, in the bathroom and out and about.
The Chiptech GOTM is worn around the neck on the include hypoallergenic chain.
The Chiptech GOTM GPS alarm uses the mobile phone network (also known as GSM) to communicate with our careline team.
In order to ensure the best possible service, the device comes fitted with an UK-wide roaming SIM card which connects to the strongest signal of any mobile network that is available in your area.
If you are unsure as to whether the Chiptech GOTM GPS alarm is suitable for you, give us a call and we'll help you find the solution that's right for you.
Please note that the mobile network coverage in your area or the strength of the signal that you are able to receive inside your home are elements that are outside of our control.