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Pendant Alarm plan Need help? Get immediate assistance at the push of a button.
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Fall Alarm plan Had a fall? Your alarm can let us know, even if you can’t.
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GO! GPS Alarm plan Out and about? Get help quickly and easily wherever you are.
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GO! GPS Alarm plan

GO! GPS Alarm

From: £249.99

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We answer calls
within 9 seconds

Free next working
day delivery

Rated 'Excellent'
on Trustpilot

Use it anywhere – at home, in the garden, when you’re shopping, out walking, or even driving

Detects when you take a fall

Uses GPS technology to get you help wherever you are

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GO! GPS Alarm plan

GO! GPS Alarm plan

Out and about? Get help quickly and easily wherever you are.

Reassuring for you. Reassuring for carers and your loved ones.

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From
£249.99

Go out and about
Detects when you fall
Push a button and get help
12-month contract

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Price excludes VAT, which 95% of our customers don't pay. Learn more.

From
£24.99

Go out and about
Detects when you fall
Push a button and get help
12-month contract

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We'll let you know when it's available to order.

Price excludes VAT, which 95% of our customers don't pay. Learn more.

Get help quickly and easily wherever you are.

Woman walking outside using the GO! plan

Our GO! plan provides the most comprehensive cover and is designed to assist you, whether at home or enjoying the outdoors.

When you need help, you can press the Chiptech GO^TM to activate an alert. You will be connected to our 24/7 care team within seconds, where our highly trained carers will be able to talk to you directly through the built-in speakerphone.

The Chiptech GO^TM has an automatic fall detection system, so it knows when you have had a fall and will automatically raise an alert with our team, even if you cannot press the device.

For at home, in the garden, and out & about.

Women outdoors laughing wearing the GO! plan

The Chiptech GO^TM is perfect for people that lead relatively active lifestyles but who want a measure of reassurance that help is available if needed, no matter where they are.

The built-in GPS technology will send your exact location to our team when you trigger your alarm. This is how we’ll know where to send help if you need it! This is not a tracker device, so your privacy is protected. We will only receive your GPS location when you raise an alert.

We wouldn’t recommend our GO! plan if you spend most of your time at home. In such cases, our standard or fall plans may suit your circumstances a little better.

More for less

Unlike some of our competitors, we don’t charge you extra for enabling the fall sensor within your Chiptech GO^TM device – it is already included in the cost of your plan.

Your alarm will come ready-to-use with the automatic fall sensor switched on, giving you additional peace of mind for less than the price other lifeline providers are charging.

Get £10 off and a year's free monitoring

£10 off and a year's free monitoring">

In celebration of our 10 year anniversary, we’re giving new customers £10 off and a chance to win a year’s free service.

Use code GET10 at the checkout to save £10 and enter the draw.

“Telecare24 has given me confidence to live alone”

What happens when I need help?

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Within seconds of you triggering your alarm, we’ll be speaking to you through the built-in speakerphone on the device, arranging the most appropriate help for you.

We’ll let your loved ones know what’s happened. And if you need them, we’ll alert the emergency services too.

What equipment will I get?

Lightweight and sleek design, discreet and unobtrusive.
Pings your location to our team when you trigger the alarm.
Waterproof. Wear it in the shower or bath.
Connects to our 24/7 monitoring team at the push of two buttons.
Safety voice announcements for added reassurance.
Built-in speakerphone.
Rechargeable and lasts between 1-2 months per charge.

Set up in 3 easy steps.

We’ve made sure that your equipment is really simple to set up, but we are always happy to help if you need us to.

Remove the Chiptech GO^TM equipment from the box
Charge the device using the included wireless charger
Switch on and make a test call to our care team

Product details

Everything in one place.

The equipment

How is it activated?

Buttons
Simultaneously press and hold the two buttons on both sides of the device together to get help.
Automatic fall detection
Within seconds of your alarm being triggered by a fall, we’ll be speaking to you through the speakerphone on your Chiptech GO^TM and we’ll get you the help you need.

Must be neck-worn to be effective.

Wearing options

Around the neck
We include a hypoallergenic chain.

Important: If you have a pacemaker you must not wear, the Chiptech GO^TM device around your neck.

Where can it be used?

At home
In the garden
Out and about
The GO! has a built-in roaming SIM card, which uses the strongest mobile phone network (also known as GSM) signal it can find to communicate with our careline team.

Please note that the mobile network coverage in your area or the strength of the signal that you are able to receive inside your home are elements that are outside of our control.
In the bath or shower
The Chiptech GO^TM is IP67 water resistant, which means you can comfortably wear your alarm whenever you take a bath or shower.

Size and weight

67mm x 47mm x 13.5mm, 33 grams

Battery life

Between 1 and 2 months per charge.
Depends on usage. Takes 3 to 5 hours to fully recharge from low battery , using the wireless charging pod.

Additional details

Careline service

24/7 monitoring for 12 months
Our emergency response team are available 24/7, 365 days a year, and can be contacted by activating your careline alarm.

Contract

Yes (12 months)

Requirements

You must complete a Service Agreement
We'll ask you to fill in a short form after you have placed your order. This is how we collect your medical and emergency contact details.

Pricing

Billing

£249.99 for 12 months service
Prices shown exclude VAT

Setup fee

A one-time setup fee of £45
Price shown excludes VAT.

This non-refundable fee enables us to prepare your new careline alarm and collate all of your medical and emergency contact details on our systems.

Optional extras

Key safes available
You can add these to your basket during the checkout.

Delivery

Free

Get your free info pack.

A preview of Telecare24 information brochure

Our free info pack makes it easy to understand your options and share these with your loved ones.

Everything you need to know about our service
Real-life testimonials
Frequently asked questions
An order form and return envelope

Download our brochure today or get one in the post, free of charge.

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Pacemakers

If you use a pacemaker, you must not wear the Chiptech GO^TM device around your neck.

The fall sensor inside the Chiptech GO^TM is only effective if the device is worn around the neck. For this reason, we advise customers who use a pacemaker not to purchase our GO! GPS plan if they also want the reassurance of automatic fall detection.

For a fall detection device that can be neck-worn by pacemaker users, see our Fall Alarm plan (not GPS-enabled).

Check the mobile signal strength in your area.

The Chiptech GO^TM uses the mobile phone network to communicate with our team.

Inside, the device has a roaming SIM card that connects to the strongest signal available in your area.

To check the strength of the mobile networks in your area, use the tool linked below.

Mobile Network Checker

Frequently asked questions

Some of the most commonly asked questions about the GO! GPS alarm plan.

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Is this device okay to use if I have a pacemaker?

Pacemaker users must not wear the Chiptech GO^TM device around the neck.

Please note, the fall sensor inside the Chiptech GO^TM is only effective if the device is worn around the neck.

For this reason, we advise customers who use a pacemaker who want the reassurance of automatic fall detection to look at our Fall Alarm plan (not GPS-enabled).

How do I talk to you through my alarm?

We'll speak to you through the loudspeaker and microphone built-in to your Chiptech GO^TM pendant.

How do you wear the alarm?

The Chiptech GO^TM pendant designed to be worn as much as you feel comfortable – in bed, in the bathroom and out and about.

The Chiptech GO^TM is worn around the neck on the include hypoallergenic chain.

Will the GO! GPS alarm work where I live?

The Chiptech GO^TM GPS alarm uses the mobile phone network (also known as GSM) to communicate with our careline team.

In order to ensure the best possible service, the device comes fitted with an UK-wide roaming SIM card which connects to the strongest signal of any mobile network that is available in your area.

If you are unsure as to whether the Chiptech GO^TM GPS alarm is suitable for you, give us a call and we'll help you find the solution that's right for you.

Please note that the mobile network coverage in your area or the strength of the signal that you are able to receive inside your home are elements that are outside of our control.