Fall Alarm Plan
Get immediate help from our team when you take a fall at home.
- £190 for 12 months service
- No contract, cancel any time
- Includes a base unit and a fall sensor
- Can be used at home and in the garden
- Detects when you take a fall
Using your fall alarm The sensor will detect when you take a fall and automatically contact our care team within seconds.There are also SOS buttons you can press both on the sensor and on the base unit itself.
We answer Moments later, our care team will begin speaking to you through the loudspeaker on your base unit. We will assess your situation so that we can get you the help that you need.
Help is on the way We’ll organise the most appropriate help for you based on your situation, whether that means contacting somebody you elect, or even the emergency services.
Limited Time Offer
This month, we’re giving away a Defender Combination Dial Key Safe (pictured) free with all fall alarm plan orders.
The Defender is an easy to use, highly secure combination dial key safe with a 4-digit combination wheel allowing for thousands of potential code options. The metal body ensures durability and the code cover door provides added security.
To claim your free key safe, order online and apply the coupon code ‘KEYSAFE’ in the basket. Customers ordering by telephone must quote the code ‘KEYSAFE’ when speaking to our customer service team.
See Terms & Conditions for details.
Your alarm call will be immediately connected to our state-of-the-art control centre.
We will know that your fall alarm has activated and will immediately arrange to get you the most appropriate help.
We will:
Here are three reasons why you should think about upgrading to a fall alarm if you are already considering ordering a personal alarm.
If you or a loved one are unsteady on their feet or prone to suffering a fall, then a fall alarm would be definitely worth considering. You get that extra peace of mind knowing that the fall sensor will raise an alert even if you cannot.
A fall alarm works in exactly the same way as a pendant alarm, with some added features. You can press the sensor to activate your alarm but it will also detect when you have a fall and automatically activate your alarm.
Key Features:
Having an extra sensor is a great idea if there is somebody else living in your home who would also benefit from a careline alarm.
You might also find it useful to have an extra pendant button around the house somewhere you can easily reach it – just in case you forget to put yours on and you need help.
When placing your order, just select from the Optional Extras in the basket options.
Dr Hilary Jones MBE
This non-refundable fee enables us to prepare your careline alarm and collate all of your medical and emergency contact details on our systems.
Fall alarms can be used by anybody, but are most popular with older people who are prone to falling while at home or in the garden.
Our fall sensors can only be worn on your wrist or around your neck. It’s very comfortable and looks a bit like a smartwatch.
Yes, you can wear your fall sensor in bed.
Yes. Extra fall alarms can be added at the checkout if you’re ordering your alarm on our website. If you prefer to order by phone, just let us know you’d like an additional alarm when you speak to us.
You can also order an extra fall sensor for somebody else to use, but that person must be at the same address.
Yes. Our fall alarms are rated as IP67 water-resistant so that you can comfortably wear your alarm whenever you take a bath or shower.
The IP67 rating means that the alarm can be dropped into a body of water up to a meter deep for as long as half an hour.
No. The device is not designed to trigger if it's thrown on the floor or dropped.
Our careline information pack outlines all the important details you need to know. We also include an easy application form and a freepost envelope so you have the option of either ordering online or through the post.
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