About Key Safes

  • Available with all careline alarm purchases
  • Standard and premium key safe options
  • Easy access to your home for people you trust
  • Ideal if no keyholders live nearby
  • Full installation available

Key safes for careline alarm customers

Key safes enable us to get you assistance really quickly. This is especially important to consider if you have family or friends that live more than 15 minutes away. With a key safe installed, the emergency services can enter your property if you need help so that you can be looked after.

We are one of the only careline providers who allow you to subscribe to the service even if you don’t have any keyholders living nearby; all we ask is that you install a key safe.

How do key safes work?

Key safes are typically installed on an outside wall of your property. Your house keys are stored safely inside a metal box which is securely locked using a code. Access to your keys is only possible by entering the correct code combination on the front panel of the cabinet. As a careline alarm customer, we will keep a record of the location of your key safe as well as your code and only ever pass this to the emergency services if they need to gain access to your property.

Are Key Safes secure?

Having a key safe fitted can feel like an overwhelming prospect. After all, it holds the keys to your front door and your home!

If you’re concerned, take a moment to read our blog post, 5 Reasons To Have A Key Safe In 2020, as we share some tips on things to look out for when choosing a key safe that you can put your trust in.

A man in a high-vis jacket walking up to key safe

Master Lock (Standard Option)

The Master Lock key safe is a compact yet spacious key cabinet with a sturdy and unique zinc construction.

It cleverly utilises light-up dials, which gives ease of access in the dark. It has a 4 digit dial, with up to 10,000 possible combinations. The Master Lock is also weatherproof, protecting it from the elements when secured to the wall outside your home.

The Master Lock key safe is available from Telecare24 for £39 (incl. VAT) when ordering a careline alarm plan.

Key Features

  • Light-up dials
  • Holds up to 4 regular keys
  • 4-digit combination lock
  • Weatherproof
  • Size: 110mm (H) x 70mm (W) x 45mm (D)
The Burton Keyguard Digital XL key safe, secured to a wall outside.

Burton Keyguard Digital XL (Premium Option)

If you are looking for something more premium then the Keyguard Digital XL is a perfect choice.

This highly rated key safe holds a Secured By Design accreditation. Built to a Police Preferred Specification, this key safe offers over 4,000 possible combinations for you to set – greatly minimising the chance of anyone guessing your code. The Keyguard XL is also the world’s first key safe to be certified to meet the LPS1175 Issue 8 A3 standard – the highest standard available today.

The Keyguard Digital XL key safe is available from Telecare24 for £69 (incl. VAT) when ordering a careline alarm plan.

Key Features

  • Easy to set and change the code
  • Programmable with over 4,000 possible combinations
  • Holds up to 6 regular house keys
  • Automatic reset to ensure it always locks when closed
  • Accredited by Secured by Design
  • Built to a Police Preferred Specification
  • Internal size: 70mm (H) x 50mm (W) x 20mm (D)
  • Exterior size: 160mm (H) x 95mm (W) x 56mm (D)

How to purchase a key safe

Key safes are available to purchase when ordering one of our careline alarm plans.

For complete peace of mind, we can take care of the installation of your key safe (and your careline alarm) for you. If you ask us to do so, we’ll arrange for a local engineer to contact you to arrange an appointment at a day and time to suit you. All of our engineers are CRB checked and will carry an ID card with them when they visit your home.

View Careline Alarm Plans

Frequently Asked Questions

  • I've changed my code. How do I tell Telecare24?

    Call us on 0800 180 8220 or e-mail [email protected] with the updated details, and we'll send them over securely to our monitoring centre within 24 hours.

  • Can I fit the key safe myself, or do I need an engineer?

    You won't need a specialist engineer to fit the key safe, but it will require some experience with a drill. You may wish to hire a handyman.

  • Does the key safe come with everything I need to install it?

    Yes, all fittings are included inside the box.

  • How many keys does can it hold?

    Masterlock: holds up to 4 regular keys Burton Keyguard Digital XL: holds up to 6 regular keys

Request Your Free Info Pack Today

Our careline information pack outlines all the important details you need to know. We also include an easy application form and a freepost envelope so you have the option of either ordering online or through the post.



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Find out why thousands of families around the UK trust us to look after their relatives.

Request Your Free Info Pack

Our free brochure contains everything you need to know about our careline service.



How would you like to receive your free info pack?

By requesting an information pack you are giving Telecare24 permission to use the details supplied to contact you with relevant information about our services. You can withdraw your consent whenever you want by contacting us. You can view our Privacy Policy here