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Personal Alarms
Personal Alarm Plans
Get up to £12 off + a free key safe
Not sure which personal alarm is best for you?
Compare plans - Features
- Why Choose Us
- Resources / Support
- Free Info Pack
- View Plans
Request A Free Info Pack
Our free info pack explains everything you need to know and makes it easy to understand the options and share these with your loved ones.
What’s in the pack?
Inside your free information pack, you will find:
- Everything you need to know about our alarms and careline service
- Real-life testimonials
- Frequently asked questions
Perfect for discussing with your loved ones.
Compare plans.
Key features
Immediate help at the push (or pinch) of a button. SOS button
Within seconds of your alarm being triggered by a fall, we’ll be speaking to you through the base unit and we’ll get you the help you need Fall detection
Uses the mobile network and built-in GPS location, allowing our monitoring team to get help to you if you activate the alarm while you're away from home. Go anywhere
Our emergency response team are available 24/7, 365 days a year, and can be contacted by activating your careline alarm. 24/7 monitoring
You rent the equipment from us for the duration of your service. Equipment included
Minimum term
12 months
12 months
12 months
Compatible with digital phone lines
Not required
Wearing options
Wrist / Lanyard
Wrist / Lanyard
Lanyard
Where can it be used?
At home
In the garden
Anywhere
Range
100m
200m
Unlimited
Pricing
Billing options
Monthly plan
£13.99 per month
Annual plan
£108 per year
(incl. £12 off)
Monthly plan
£16.99 per month
Annual plan
£180 per year
(incl. £10 off)
Annual
£252 per year
Setup fee
£45
£45
£45
Delivery
FREE
FREE
FREE
VAT exemption
* All prices shown are excluding VAT, which most of our customers don't pay.
Pay today
(includes setup fee)
Monthly plan
£58.99
Annual plan
£153
(incl. £12 off)
Monthly plan
£61.99
Annual plan
£225
(incl. £10 off)
£297
Some frequently asked questions.
Don't see your question below? Give us a call.
This non-refundable fee enables us to prepare your alarm and collate all of your medical and emergency contact details on our systems.
If you have a disability or a long-term medical illness, HMRC allows you to order an alarm from Telecare24 without paying VAT. We call this VAT exemption. (Please note, VAT applies to key safes, regardless of your VAT exemption status.)
To avoid paying VAT when you order from us, simply choose “I am exempt from paying VAT” at the checkout, and we’ll take care of the rest.
Learn more about VAT exemption and how you can take advantage of this 20% saving.
The contract length for all of our service plans is a minimum term of 12 months. The minimum term applies whether you select the monthly or annual payment option (on the pendant and fall plans) and always on the GO! plan. This period starts from the date we dispatch your equipment.
You rent the equipment from us for the duration of your service. Your equipment must be returned to us at the end of your service agreement.
Absolutely! We run a range of exciting special offers every month.
To see information on the latest offers that are available, visit our Offers page.
Hear how we have helped people like you.
“Life is fragile; no one knows this more than us. Please protect those you love with a Telecare24 alarm.”
Anne
Fall Alarm
“It is such a comforting thought to know that the back up is there at the touch of a button should an emergency arise.”
Brenda
Pendant Alarm
“This gives my family and me the best peace of mind that I could wish for. I don’t know where we would be without it. Thanks all at Telecare24 for providing this; you have been angels.”
Carol
Pendant Alarm