Request A Free Info Pack

Our free info pack explains everything you need to know and makes it easy to understand the options and share these with your loved ones.

A preview of the Telecare24 brochure

 

What’s in the pack?

Inside your free information pack, you will find:

  • Everything you need to know about our alarms and careline service
  • Real-life testimonials
  • Frequently asked questions

Perfect for discussing with your loved ones.

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Want to speak to someone?

We'll give you a call as soon as we can to discuss joining Telecare24

Compare plans.

Pendant Alarm plan
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Fall Alarm plan
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GO! GPS Alarm plan
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Pendant Alarm plan

Pendant Alarm plan

Immediate help at the push of a button

View plan

Fall Alarm plan

Fall Alarm plan

Automatically calls for help when you fall

View plan

GO! GPS Alarm plan

GO! GPS Alarm plan

Reassurance while you're out and about

View plan

Key features

Immediate help at the push (or pinch) of a button. SOS button

 

 

 

Within seconds of your alarm being triggered by a fall, we’ll be speaking to you through the base unit and we’ll get you the help you need Fall detection

Uses the mobile network and built-in GPS location, allowing our monitoring team to get help to you if you activate the alarm while you're away from home. Go anywhere

Our emergency response team are available 24/7, 365 days a year, and can be contacted by activating your careline alarm. 24/7 monitoring

You rent the equipment from us for the duration of your service. Equipment included

Minimum term

12 months

12 months

12 months

Compatible with digital phone lines

Not required

Wearing options

Wrist / Lanyard

Wrist / Lanyard

Lanyard


Where can it be used?

At home

 

 

 

In the garden

Anywhere

For Pendant and Fall Alarm customers, this is the approximate distance you can be from the base unit and still press your pendant or fall sensor to activate an emergency call.

Distances can vary depending on thickness of walls and other factors
Range

100m

200m

Unlimited


Pricing

Billing options

 

Monthly plan
£13.99 per month

Annual plan
£108 per year
(incl. £12 off)

 

Monthly plan
£16.99 per month

Annual plan
£180 per year
(incl. £10 off)

 

Annual
£252 per year

This non-refundable fee enables us to prepare your careline alarm and collate all of your medical and emergency contact details on our systems. Setup fee

£45

£45

£45

All of our parcels are dispatched via Royal Mail's Tracked 24 service Delivery

FREE

FREE

FREE

If you have a disability or a long-term illness, you could qualify for VAT exemption. We'll go over this with you at the checkout. VAT exemption

* All prices shown are excluding VAT, which most of our customers don't pay.


Pay today

(includes setup fee)

Monthly plan
£58.99

Annual plan
£153
(incl. £12 off)

Monthly plan
£61.99

Annual plan
£225
(incl. £10 off)

£297


Some frequently asked questions.

Don't see your question below? Give us a call.

This non-refundable fee enables us to prepare your alarm and collate all of your medical and emergency contact details on our systems.

If you have a disability or a long-term medical illness, HMRC allows you to order an alarm from Telecare24 without paying VAT. We call this VAT exemption. (Please note, VAT applies to key safes, regardless of your VAT exemption status.)

To avoid paying VAT when you order from us, simply choose “I am exempt from paying VAT” at the checkout, and we’ll take care of the rest.

Learn more about VAT exemption and how you can take advantage of this 20% saving.

The contract length for all of our service plans is a minimum term of 12 months. The minimum term applies whether you select the monthly or annual payment option (on the pendant and fall plans) and always on the GO! plan. This period starts from the date we dispatch your equipment.

You rent the equipment from us for the duration of your service. Your equipment must be returned to us at the end of your service agreement.

Absolutely! We run a range of exciting special offers every month.

To see information on the latest offers that are available, visit our Offers page.

Hear how we have helped people like you.

Anne

“Life is fragile; no one knows this more than us. Please protect those you love with a Telecare24 alarm.”

Anne

Fall Alarm

Brenda

“It is such a comforting thought to know that the back up is there at the touch of a button should an emergency arise.”

Brenda

Pendant Alarm

Carol

“This gives my family and me the best peace of mind that I could wish for. I don’t know where we would be without it. Thanks all at Telecare24 for providing this; you have been angels.”

Carol

Pendant Alarm