Retirement schemes

Telecare24 Commercial is our specialist department dedicated to the provision of telecare solutions for retirement properties. We provide specialist advice in the following areas:

• Reducing monitoring costs
• Maintenance contracts
• New system quotations
• Digital switchover management

We can provide expert advice in assisting the following organisations to select appropriate telecare equipment and monitoring solutions for their residents:

• Property management companies
• Right to Manage companies
• Resident associations
• Almshouse charities
• Social housing groups

If you manage a retirement scheme with multiple apartments, we can provide each resident with their own careline alarm and access to our 24/7 monitoring service. We currently provide this service to sites across the UK already, including Almshouse charities, small retirement developments, and large multi-apartment schemes with up to 100 residents.

If you would like us to quote for providing telecare alarms to your residents, please contact us with a brief description of your retirement scheme and the number of alarms required. We can then provide you with a tailor-made quotation.

Many retirement properties have a hard-wired telecare system that was installed when the property was built. These systems connect dedicated speech modules, pull cords, door entry systems and smoke detectors in each property to a monitoring control centre.

Telecare24 can provide a low-cost monitoring-only service where we can simply reprogram your existing system to connect residents to our state of the art 24/7 control centre. Our team of engineers can take care of any reprogramming ensuring the changeover is carried out with no disruption to service.

If your monitoring contract is due for renewal, contact us for a bespoke quote.

The introduction of the Commonhold and Leasehold Reform Act in 2002 enabled residents to set up their own Right to Manage company (RTM) in order to control the management of their retirement development. This allows residents to select the providers of their core services, including the provider of telecare alarm systems and 24/7 monitoring.

Telecare24 can help RTM organisations who manage retirement homes and developments by providing a detailed report on existing equipment and services, outlining how they can be improved and cost savings can be made.

We guide RTMs through the process of selecting and installing new systems, highlighting alternative solutions available and helping manage the project through to completion. We also offer a comprehensive maintenance service across the UK for all telecare equipment.

The UK telephone network is switching to digital. This will have an impact on all UK households and businesses, including retirement properties and developments that have a careline or telecare system installed.

Learn more about the digital switchover, how it affects retirement homes, and what you need to do to be ready.