News and blog

Careline Alarm Service Scores Top Marks in Survey

Business News  •   March 14, 2024

Careline Alarm Service Scores Top Marks in Survey

Telecare24, a UK based careline provider, recently conducted a survey with its customers to find out how the service works. Customers were asked a series…

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Monthly Billing Options for Lifeline Alarm Customers

Business News  •   March 13, 2024

Monthly Billing Options for Lifeline Alarm Customers

We have some exciting news for you. As the cost of living continues to rise, we thought it would be necessary to make some changes…

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Accuracy of Fall Alarm Devices on Slow Falls

Business News  •   March 5, 2024

Accuracy of Fall Alarm Devices on Slow Falls

Fall alarm devices have become an indispensable tool for older people and individuals with mobility problems who want to live independently while ensuring their safety….

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Telecare24 Voted One of the Best UK Careline Providers

Business News  •   February 19, 2024

Telecare24 Voted One of the Best UK Careline Providers

Age Space is one of the most trusted guides around elder support and care for anyone worried about, or caring for an ageing parent, relative,…

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Dr Hilary Jones Joins The Careline Blog

Business News  •   February 19, 2024

Dr Hilary Jones Joins The Careline Blog

Telecare24 is very proud to be working with the UK’s favourite GP and Health Editor, Dr. Hilary Jones. Who is Dr. Hilary Jones? He is…

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Business News  •   February 13, 2024

Personal Alarm or Pay As You Go Mobile?

Media reports over this Easter weekend highlighted a sad story regarding Mrs Sheila Secker, aged 78 who sadly died after unsuccessfully trying to raise an…

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Delivery Times and Changes to Our Opening Hours This December

Business News  •   January 12, 2024

Delivery Times and Changes to Our Opening Hours This December

Navigate this page Use the links below to jump between sections: Order by Tuesday 19th December 2023 for delivery before 25th December 2023 Our planned…

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The Digital Telephone Switchover and its Impact on Telecare Services

Business News  •   January 12, 2024

The Digital Telephone Switchover and its Impact on Telecare Services

Looking for more? Find our dedicated page with the latest information on the digital switch for careline alarm users. Take me there A revolution has…

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VAT Relief on Personal Alarms and Other Services

Business News  •   January 12, 2024

VAT Relief on Personal Alarms and Other Services

The Facts There are over 10 million disabled people in the UK, half of which of over 65. Many rely on equipment and daily living…

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Elderly Online Shopping at Risk with New Payment Legislation

Business News  •   November 28, 2023

Elderly Online Shopping at Risk with New Payment Legislation

Over the years, online shopping has become increasingly popular, with £586bn worth of retail sales ringing through online checkouts in 2017 alone. In particular, the…

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What is a careline service?

Read our guide to personal alarms and careline services.

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Business News  •   November 28, 2023

Telecare24 Now Accept Personal Budget and Direct Payment Users

If you or someone you care for receives assistance from Social Services you can now apply for Personal Budgets through Direct Payment. This means that…

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