Please note, due to high demand we are currently facing short delays in dispatching new orders.

Rest assured, our telecare monitoring team remains 24/7 and can be reached by activating your alarm.

Guide to Lifeline Alarms

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In need of a lifeline alarm?

We've got a plan to suit everybody.

A careline operator talking to a careline user.
A personal alarm pendant and base unit on a side table
Person pressing on the 'Smile' personal alarm pendant button
Two telecare24 brochures are shown; one is closed, displaying a smiling elderly man, and one is open, revealing text, images of Personal Alarms For The Elderly and safety devices, as well as pricing plans for telecare and fall alarm services.
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For independent people who live at home alone
A senior man sitting down with his walking stick, smiling.
An older woman walking her dog
Mother-and-Daughter-front-cover
Split image: On the left, an elderly woman sits thoughtfully indoors. On the right, a smiling woman with curly hair wears scrubs and a headset, appearing to assist someone—likely in a healthcare or support setting—troubleshooting fall alarm concerns with care and expertise.
Contact us
A white icon of a notification bell
Press the button on your wearable device or base unit to call for help.
A white icon of an operator
Moments later, our team will speak to you through the loudspeaker.
A white icon of a heart-shaped handshake
If you need help, we can either notify someone you trust or contact the emergency services.
What happens when you use a lifeline alarm<span style=.">
An older woman in the garden wearing a careline alarm
A group of white stick figures follows a glowing stick figure running ahead, symbolising leadership and individuality—much like the reassurance lifeline alarms for the elderly provide—on a blue background.
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View our lifeline plans