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Pendant Alarm plan Get immediate help at the push of a button.
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Fall Alarm plan Automatically calls for help when you fall
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GO! GPS Alarm plan Reassurance while you're out and about
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Get £10 off and a chance to win a year's free monitoring.

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About Telecare24

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About Telecare24

Who are Telecare24?

We’re the UK’s leading careline service. Across the UK, our alarms and careline team are helping thousands of people to live independently and confidently – which means their families can worry less too.

Our mission & values

It is our mission to provide peace of mind to our users and their loved ones, helping them to live their best lives every day. These values are how we get there.

We empower people to be independent
We believe everyone should be able to live life to the fullest, free from worry.
For you and your family, our personal alarms make that easy.

We enable peace of mind
When you need us, we’ll respond with reassuring speed. Once your alarm is activated, one of our friendly team will speak to you within seconds, assess your situation fast and get you the help you need.

We keep it simple
Our service includes three simple plans so you can select the right option for your needs. Customers find our alarms really straightforward to set up and incredibly easy to use.

We care
Our customers put their trust in us. Every day, we ensure we repay that trust by offering the swift, personal, reliable service they expect from us. We care about getting it right, and we’re committed to delivering a service we can be proud of.

We help people wave goodbye to worry
If you were to have a fall, who would be there to help you? For thousands of people across the UK, the answer is us.

Get a free info pack

A preview of Telecare24 information brochure

Our free information pack explains everything you need to know and makes it easy to understand the options and to discuss them with your loved ones.

Download our brochure today or get one in the post, free of charge.

Request a free info pack

Your careline team

Whatever the time of day or night, when you need us most, our careline team will be communicating with you in seconds.

We respond within 9 seconds
A team of professionals that really care
Priority access to emergency services
UK-based alarm response centre

How your care team works

"The voice at the end of the telephone has always been kind, helpful and willing to talk, even in the middle of the night."

See case studies

Our experience

If you want to create a great careline service, it needs people who truly care. Meet some of the people who do.

Meet the team

Neil

Director

Neil has over twenty years of experience in the telecare sector and has used his vast expertise to make Telecare24 the most trusted careline company in the UK.

Stewart

Director

Stewart has been involved with the telecare industry for over twenty years and his wealth of experience has helped Telecare24 become the UK’s most popular telecare service.

Amy

Control Center Manager

Amy is the manager of our alarm response centre and plays a vital role in ensuring that our care team provide the assistance you need.

Get Help

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