Contact us

We’re here to help

If you have a question about our plans or pricing, why not download our free brochure?

Alternatively, you can contact our customer service team using any of the options below.

Please note, our emergency response team can only be contacted by activating your careline alarm.

By phone

0800 180 85 40

Our customer service team are available on the phone 9am to 5pm Mon-Thurs, and 9am to 4.30pm on Fridays, except bank holidays.

By post

View Map

Unit 2 Trident Court,
East Moors Rd, Ocean Way,
Cardiff,
CF24 5TD

By email

[email protected]

Send us an email directly or use the form below.

Contact form

Rest assured, your information is secure and will only be used to respond to your message.

If you want to, you can read our Privacy Policy.

Need some help?
Here are some helpful links.


Want to talk to someone?