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If you have a question about our plans or pricing, why not download our free brochure?

Alternatively, you can contact our customer service team using any of the options below.

Please note, our emergency response team can only be contacted by activating your careline alarm.

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By phone

Call us now on 0800 180 85 40

Our customer service team are available on the phone 9am to 5pm Mon-Thurs, and 9am to 4.30pm on Fridays, except bank holidays.

We'll aim to call you within 48 hours of receiving your request. Please note, we will not call you on a weekend.

By post

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Telecare24, Trident Court,
East Moors Rd, Ocean Way,
CF24 5TD

By email

[email protected]

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