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Personal Alarms
Personal Alarm Plans
Save up to £70 on our annual plans AND get a key safe FREE
Not sure which personal alarm is best for you?
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Features
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24/7 Careline Service
There for you 24 hours a day, seven days a week.
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Automatic Fall Detection
Alarms that alert us when you fall. Ideal for people who have fallen or are worried about falling.
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Alarms for the Elderly
Reassurance for people in later life and their loved ones.
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Pendant Alarms
Alarms worn around the neck that are comfortable and discreet.
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Digital Personal Alarms
Keep your independence when your landline is disconnected.
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Panic Button Alarms
Get peace of mind knowing that help is just a button press away.
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Why Choose Us
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Who are Telecare24?
Learn why you should put your trust in the only service recommended by TV's Dr Hilary Jones.
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Our Mission & Values
Read more about what drives us to help our customers and their loved ones live worry-free.
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Meet the Team
Meet some of the people who help to make us a great telecare service.
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Resources & Support
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The Digital Switchover
Learn more about the UK's big digital switchover and what it means for telecare users.
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Key Safes
Allow access to your home when you need help. Ideal for people without keyholders living nearby.
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VAT Exemption
Learn more about VAT exemption and how you can save 20% when you order a Telecare24 alarm.
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- Free Info Pack
- View Plans
Update your account details
Update your Telecare24 account details
Please check if you need to call us, before completing this form.
- Use this form to tell us about a change to your personal details that we ought to know about.
- Filling in this form does not automatically mean that the details we hold for you have been updated. We will verify the information you submit against our customer records before cancelling the service. Please allow 72 hours for your request to be processed by a member of our team.
What kind of changes does Telecare24 need to know about?
Examples of details we occasionally need to update include but are not limited to; changes to your address, your telephone number, new medical conditions, a new key safe code, changes to your key contacts.
FAQs About Your Details
We've repeated some of the most commonly asked questions about this topic.
Rest assured, we store this data securely and only share vital information with the emergency services if the situation requires it.
For more information about how we handle your personal data, please see our Privacy Policy.