Pendant Alarm plan

Pendant Alarm

From: £120.00

Buy Now
We answer calls
within 9 seconds
No contract,
cancel any time
Free next working
day delivery
Rated 'Excellent'
on Trustpilot
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Get 12 months for the price of 9 when you pay for a year upfront

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Anniversary offer: Get £10 off and a chance to win a free year.Use code GET10 when placing your order. Look for the question “Have a coupon code? Add it here” when you're at the checkout.

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No contract, cancel any time

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Includes a base unit and a pendant alarm

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Can be used at home and in the garden

Pendant Alarm plan

Trustpilot

Need help? Get immediate assistance at the push of a button.

For home and garden, find peace of mind for you and your loved ones.

Pay today

12 months service
12 months for the price of 9
3 months service
 

From
£120

  • Push a button and get help
  • 12 months service
  • No contract, cancel any time
Out of stock
Customise Buy now

Price excludes VAT, which 95% of our customers don't pay. Learn more.

From
£41.97

  • Push a button and get help
  • 3 months service
  • No contract, cancel any time
Customise Buy now

Price excludes VAT, which 95% of our customers don't pay. Learn more.

Push a button and get help.

A careline operator smiling

If you suddenly start to feel unwell or have an accident and you’re wearing our pendant alarm, help is always close at hand.

We hope there’s never a time when you need our services. But if there is, one push of the alarm’s button will raise the alert.

Within 9 seconds, our highly-trained care team will begin speaking to you through the loudspeaker on your base unit. Then we’ll get you the most appropriate help.

Wear it at home or in the garden.

An older woman wearing a Telecare24 pendant on a lanyard

Worn comfortably around your wrist or on a lanyard; the pendant has a range of up to 100m*, making it ideal for most homes and gardens.

* This is the maximum distance you can be from the base unit while your pendant can still raise the alert.

Get £10 off and a year's free monitoring

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In celebration of our 10 year anniversary, we’re giving new customers £10 off and a chance to win a year’s free service.

Use code GET10 at the checkout to save £10 and enter the draw.

“Telecare24 has given me confidence to live alone”

More from our prize draw winners

Offer ends May 31st. Terms apply.

What does a pendant alarm do?

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Our pendant alarm is designed to keep you safe at home and give peace of mind to you and your loved ones.

When you trigger your alarm and speak to our 24/7 care team, we’ll ask you if you are okay and assess your situation. If necessary, we will alert the emergency services and arrange immediate help. We’ll also let your loved ones know what’s happened.

What equipment will I get?

A white Tynetec careline alarm base unit and a black pendant from Telecare24

There are just two pieces of equipment to get to know as part of your pendant alarm plan.

The pendant

  • Wear it like a watch or on a lanyard.
  • Push the button to wirelessly activate the base unit
  • Waterproof. Wear it in the bath or shower.
  • Up to 100m range (pendant to base unit)

The base unit

  • Has an integrated SOS button if your pendant is out of reach.
  • Speak to our team via the two-way loudspeaker.
  • Plugs into the master telephone socket and your mains power.

Will the pendant alarm help me if I fall?

A senior man sitting down with his walking stick, smiling.

Our pendant alarm does not have automatic fall detection built-in. It’s simply a button you can press when you need help, which you can wear around your wrist or on a lanyard.

If you are prone to falling or are feeling increasingly unsteady on your feet, look at our fall alarm plan.

Install in 4 easy steps.

We’ve made sure that your equipment is really simple to set up, but we are always happy to help if you need us to.

  1. Insert your telephone line into the back of the base unit.
  2. Attach the stand.
  3. Connect the mains power and master telephone socket.

    You may require an ADSL filter if you have broadband installed in your property. If you do, you’ve probably already got an ADSL filter – these are normally supplied by your service provider.

  4. Switch on and make a test call to our care team.

Product details

Everything in one place.

How is it activated?

  • Push a button

    Get help by pressing the button on the pendant, or by pressing the red button on the base unit.

Range

  • Up to 100m

    This is the approximate distance you can be from the base unit and still press your pendant to activate an emergency call. Distances can vary depending on thickness of walls and other factors.

Where can it be used?

  • At home
  • In the garden
  • In the bath or shower

    The pendant is IP67 water resistant, which means you can comfortably wear your alarm whenever you take a bath or shower.

Wearing options

  • On the wrist

    Wear it like a watch.

  • Around the neck

    Wear it on a lanyard.

Size and weight

  • Pendant: 45 x 30 x 14mm (HxWxD), 12 grams
  • Base unit: 120 x 187 x 38mm (HxWxD), 645 grams

Careline service

  • 24/7 monitoring

    Our emergency response team are available 24/7, 365 days a year, and can be contacted by activating your careline alarm.

No contract

  • Cancel any time

    We don't tie you into a contract, so you can cancel your service at any time.

Requirements

  • A working phone line

    Please note, our alarms are not compatible with internet-based phone lines.

  • You may require an ADSL filter (not included)

    Only applicable if you have broadband installed in your property. If you do, you've probably already got an ADSL filter - these are normally supplied by your service provider.

  • You must complete a Service Agreement

    We'll ask you to fill in a short form after you have placed your order. This is how we collect your medical and emergency contact details.

Billing

  • Pay for 3 months at a time costing you £41.97 or get 3 months free by paying for 12 months upfront costing you £120

    Prices shown exclude VAT

Setup fee

  • A one-time setup fee of £45 (excl. VAT)

    Price shown excludes VAT. This non-refundable fee enables us to prepare your new careline alarm and collate all of your medical and emergency contact details on our systems.

Optional extras

  • Key safes and extra pendants available

    You can add these to your basket during the checkout.

Delivery

  • Free

Get your free info pack.

A preview of Telecare24 information brochure

Our free info pack makes it easy to understand your options and share these with your loved ones.

  • Everything you need to know about our service
  • Real-life testimonials
  • Frequently asked questions
  • An order form and return envelope

Download our brochure today or get one in the post, free of charge.

Request info pack

Frequently asked questions

These are some of the most common questions asked about our pendant alarm plan.

View all

When you activate your pendant alarm, we'll speak to you through the loudspeaker and microphone on the base unit.

*Please note, the pendant does not have a built-in microphone.

Yes, you can.

This is an excellent idea if you have someone else living in your home who may also benefit from using a Telecare24 careline alarm, or if you would like another device handy in another location in your home.

If you order an extra pendant for somebody else, we'll ask you for their medical and emergency contact details as well.

Extra pendants are available at the checkout at an additional cost.

When you trigger your alarm, your careline alarm unit will call our control centre using an 0844* number. We will not charge you when this happens.

Please note, however, that your telephone service provider may charge you for these calls. Please check your phone providers tariff or visit OFCOM for further details.

*0844 telephone numbers are recommended by Ofcom for contacting organisations such as Telecare24.

You’ll need a working landline telephone for this plan. If you don't have one, our GPS plan may be suitable.

You can always speak to our team to discuss your needs.

Hear from the people we've helped.

Brenda

“It is such a comforting thought to know that the back up is there at the touch of a button should an emergency arise.”

Brenda

Pendant Alarm

Carol

“This gives my family and me the best peace of mind that I could wish for. I don’t know where we would be without it. Thanks all at Telecare24 for providing this; you have been angels.”

Carol

Pendant Alarm

Helen

“It's very reassuring to have the button as I live on my own, and it's particularly good that the family know I have it too.”

Helen

Pendant Alarm

View case studies

Need some help?
Here are some helpful links.

Want to talk to someone?

Call us on 0800 180 85 40
Request an Info Pack
Read our FAQs

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Registered in England, Company No. 06600164