Looking for offers on our careline alarms?
Special offer conditions
We'll use this space when there's more to say about a particular offer that we have mentioned above.
To claim a free pendant, apply code ‘WEBSITE’ in the basket when ordering online or quote it when speaking to our customer service team and placing an order on the phone.
The free Novo Smile pendant offer with code 'WEBSITE' is only valid on fall alarm plan orders placed between 00:01 AM (GMT) on Thursday 27th May 2021 and 23:59 PM (GMT) on Wednesday June 30th 2021 (inclusive).
The offer can only be claimed by applying the code ‘WEBSITE’ to your order before you proceed to the checkout. Look for the question "Have a coupon code? Add it here" before you click 'Checkout'.
You must remember to click 'Apply code' or the promotion will not be applied to your order and you will not receive a free pendant.
Customers ordering by telephone must quote the code ‘WEBSITE’ when speaking to our customer service team.
From time to time, we may give away a free product as a part of a special offer.
In regards to warranty, please note that Telecare24 will not be liable to replace a pendant that has come to the end of its life if that pendant was obtained via a ‘free extra pendant’ offer.
Unlike the rest of the equipment that is leased via our standard and fall alarm plans, the ‘free extra pendant’ is not a part of the rental agreement with us, and therefore it will not be maintained by Telecare24.
If a ‘free extra pendant’ does come to the end of its life, a replacement can be purchased by giving us a call.