Offers

Looking for offers on our careline alarms?

You're in the right place.

We'll keep this page up to date with details of the special offers and promotions available and how you can take advantage of them.

Get £10 off and a year's free monitoring

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In celebration of our 10 year anniversary, we’re giving new customers £10 off and a chance to win a year’s free service.

Use code GET10 at the checkout to save £10 and enter the draw.

“Telecare24 has given me confidence to live alone”

More from our prize draw winners

Offer ends August 31st. Terms apply, see below.

View careline plans
A white Novo careline alarm base unit and a blue Vibby fall sensor and a free pendant from Telecare24
Order a fall alarm plan
A navy blue
Learn more about VAT Exemption

Special offer conditions

We'll use this space when there's more to say about a particular offer that we have mentioned above.

Validity
New customers who use code GET10 and place an order between 00:00 (GMT) on Wednesday 4th January 2022 and 23:59 (GMT) on Wednesday the 31st August 2022 will receive a £10 discount off the cost of their base plan.

How to claim
When you get to the checkout, look for the question “Have a coupon code? Add it here”. Remember to click ‘Apply code’ or the promotion will not be applied to your order. Customers ordering over the phone must mention the offer code when speaking to our team.

Already ordered and forgotten to add the code?
Unfortunately, we are unable to fulfil the offer for any customers who have already placed an order and didn't apply the code.

Validity
All customers who place an order between 00:00 (GMT) on Wednesday 5th January 2022 and 23:59 (GMT) on Wednesday 31st August 2022 are automatically entered into the prize draw.

How winners are selected
Winners are selected at random by Telecare24 in the following calendar month. For example, if you place your order in January, the draw will take place in February.

How to claim
Winners must claim their prize within 30 days of being notified of their win by Telecare24. Winners must agree to participate in related marketing and promotional activity including at the very least a short case study conducted by Telecare24. Any customer not willing to agree to these conditions will not be able to claim their prize.

Validity
The free key safe offer with code ‘KEYSAFE’ is only valid on purchases placed between 00:00 (GMT) on Thursday 3rd March 2022 and 23:59 (GMT) on Wednesday 31st August 2022.

How to claim
When you get to the checkout, look for the question “Have a coupon code? Add it here”. Remember to click ‘Apply code’ or the promotion will not be applied to your order. Customers ordering over the phone must mention the offer code when speaking to our team.

Already ordered and forgotten to add the code?
Unfortunately, we are unable to fulfil the offer for any customers who have already placed an order and didn't apply the code.

From time to time we give away free products such as pendants or key safes as a part of a special promotion.

Please note that Telecare24 will not be liable to replace a product that has come to the end of its life if that product was obtained for free via a special offer or promotion.

In this case, a replacement can be purchased by giving us a call.

Free products (such as pendants or key safes) are gifted as a part of a promotion are not a part of the rental agreement with us, and therefore will not be maintained by Telecare24.

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