Looking for offers on our careline alarms?

You're in the right place.

We'll keep this page up to date with details of new offers and how to take advantage of them.

Watch this space, we've got some very exciting plans!

An open Defender key safe mounted on a wall
View careline plans

Special offer conditions

We'll use this space when there's more to say about a particular offer that we have mentioned above.

The free Defender key safe offer with code ‘KEYSAFE’ is only valid with on purchases placed between 11:30 (GMT) on Monday 2nd of August 2021 and 23:59PM (GMT) on Thursday the 30th of September 2021 (inclusive).

To claim a free key safe, use code ‘KEYSAFE’ in the basket or checkout when ordering online or mention it when ordering on the phone.

When ordering online, look for the question “Have a coupon code? Add it here” when customising your plan or at the checkout. You must remember to click ‘Apply code’ or the promotion will not be applied to your order and you will not receive a free key safe.

Customers ordering by telephone must mention the code ‘KEYSAFE’ when speaking to our team.

From time to time, we may give away a free product as a part of a special offer.

In regards to warranty, please note that Telecare24 will not be liable to replace a pendant that has come to the end of its life if that pendant was obtained via a ‘free extra pendant’ offer.

Unlike the rest of the equipment that is leased via our standard and fall alarm plans, the ‘free extra pendant’ is not a part of the rental agreement with us, and therefore it will not be maintained by Telecare24.

If a ‘free extra pendant’ does come to the end of its life, a replacement can be purchased by giving us a call.

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