Offers

Looking for offers on our careline alarms?

You're in the right place.

We'll keep this page up to date with details of new offers and how to take advantage of them.

Watch this space, we've got some very exciting plans!

Telecare24 10 year anniversary badge

Get £10 off and a chance to win a year's free monitoring

In celebration of our 10 year anniversary, we’re giving new customers £10 off. Plus, you’ll be entered into our prize draw for a year’s free service.

To claim your discount and to enter the draw, use code GET10 when you purchase any plan.

Offer ends Monday, January 31st.

Special offer conditions apply, see below.

View careline plans

Special offer conditions

We'll use this space when there's more to say about a particular offer that we have mentioned above.

New customers who use code GET10 and place an order between 00:00 (GMT) on Wednesday 4th of January 2022 and 23:59 (GMT) on Monday the 31st of January 2022 (inclusive) will receive a £10 discount off the cost of their base plan. Customers will also be entered into our prize draw for a year's free service.

Winners of the prize draw for a year's free service will be selected at random by Telecare24 in the next calendar month. For example, if you place your order in January, the draw will take place in February.

When you get to the checkout, look for the question “Have a coupon code? Add it here”. You must remember to click ‘Apply code’ or the promotion will not be applied to your order and you will not receive the discount or be entered into our prize draw.

Customers ordering by telephone must mention the code ‘GET10’ when speaking to our team.

Forgotten to add GET10 to your order? Unfortunately, we cannot offer the £10 discount, however all orders placed between 00:00 (GMT) on Wednesday 4th of January 2022 and 23:59 (GMT) on Monday the 31st of January 2022 will be entered into the draw for a year’s free monitoring.

The free Defender key safe offer with code ‘KEYSAFE’ is only valid on purchases placed between 00:00 (GMT) on Wednesday 1st of December 2021 and 23:59 (GMT) on Wednesday the 5th of January 2022 (inclusive).

When you get to the checkout, look for the question “Have a coupon code? Add it here”. You must remember to click ‘Apply code’ or the promotion will not be applied to your order and you will not receive a free key safe.

Customers ordering by telephone must mention the code ‘KEYSAFE’ when speaking to our team.

From time to time, we may give away a free product as a part of a special offer.

In regards to warranty, please note that Telecare24 will not be liable to replace a pendant that has come to the end of its life if that pendant was obtained via a ‘free extra pendant’ offer.

Unlike the rest of the equipment that is leased via our standard and fall alarm plans, the ‘free extra pendant’ is not a part of the rental agreement with us, and therefore it will not be maintained by Telecare24.

If a ‘free extra pendant’ does come to the end of its life, a replacement can be purchased by giving us a call.

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