Next Day Delivery

We understand that in many circumstances speed is of the essence. It may be that you or a loved one are waiting to be discharged from hospital or are faced with a situation where a careline alarm is now essential in providing ongoing support. That’s why we dispatch all UK mainland orders we receive by 1:30 pm for next working day delivery, giving you access to our emergency service within a day of ordering. For non UK mainland destinations such as Northern Ireland we deliver within 2 working days.

No Paperwork for Faster Delivery

There’s no paperwork to fill in when you order online, but before we dispatch your careline alarm, we will require some information about who is going to use our service. We will guide you through these simple steps in the order process so we can get all the information we need and to immediately start to get your alarm dispatched. If you order via our postal forms from an information pack, we will dispatch your careline alarm on the day we receive your information in our FREEPOST envelope.

Easy Tracking

Once your order has been dispatched, you will receive notification by email or text – giving you a unique tracking number. Then on the morning of the delivery you will receive a further message giving you an approximate time of delivery, with options to change this if it’s not convenient for you. Track Your Delivery

Request Your Free Info Pack Today

Our careline information pack outlines all the important details you need to know. We also include an easy application form and a freepost envelope so you have the option of either ordering online or through the post.

How would you like to receive your free info pack?

Find out why thousands of families around the UK trust us to look after their relatives.

Request Your Free Info Pack

Our free brochure contains everything you need to know about our careline service.

How would you like to receive your free info pack?