Pendant Alarm plan

Get immediate help at the push of a button.

Pay today

Annual Billing
Over 3 months free
Monthly Billing
12 payments of £13.99


  • 100m range
  • Waterproof pendant
  • 24/7 monitoring for 12 months
  • Neck and wrist straps
  • Plug and play

Price excludes VAT, which 95% of our customers don't pay. Learn more.


  • 100m range
  • Waterproof pendant
  • 24/7 monitoring for 12 months
  • Neck and wrist straps
  • Plug and play

Price excludes VAT, which 95% of our customers don't pay. Learn more.

Push a button and get help.

A careline operator smiling
An older woman wearing a Telecare24 pendant on a lanyard

Get £10 off and a year's free monitoring

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In celebration of our 10 year anniversary, we’re giving new customers £10 off and a chance to win a year’s free service.

Use code GET10 at the checkout to save £10 and enter the draw.

“Telecare24 has given me confidence to live alone”

More from our prize draw winners

Offer ends August 31st. Terms apply.

What does a pendant alarm do<span style=?">
A white Tynetec careline alarm base unit and a black pendant from Telecare24
A senior man sitting down with his walking stick, smiling.

Product details

Everything in one place.

How is it activated?

  • Push a button

    Get help by pressing the button on the pendant, or by pressing the red button on the base unit.


  • Up to 100m

    This is the approximate distance you can be from the base unit and still press your pendant to activate an emergency call. Distances can vary depending on thickness of walls and other factors.

Where can it be used?

  • At home
  • In the garden
  • In the bath or shower

    The pendant is IP67 water resistant, which means you can comfortably wear your alarm whenever you take a bath or shower.

Wearing options

  • On the wrist

    Wear it like a watch.

  • Around the neck

    Wear it on a lanyard.

Size and weight

  • Pendant: 45 x 30 x 14mm (HxWxD), 12 grams
  • Base unit: 120 x 187 x 38mm (HxWxD), 645 grams

Careline service

  • 24/7 monitoring

    Our emergency response team are available 24/7, 365 days a year, and can be contacted by activating your careline alarm.


  • Minimum 12 months


  • A working phone line

    Please note, our alarms are not compatible with internet-based phone lines.

  • Some customers require an ADSL filter (not included)

    Only applicable if you have broadband installed in your property. If you do, you've probably already got an ADSL filter - these are normally supplied by your service provider.

  • You must complete a Service Agreement

    We'll ask you to fill in a short form after you have placed your order. This is how we collect your medical and emergency contact details.


  • Pay monthly at £13.99 or get over 3 months free by paying for 12 months upfront at £120, equivalent to £10/month

    Prices shown exclude VAT

Setup fee

  • A one-time setup fee of £45 (excl. VAT)

    This non-refundable fee enables us to prepare your new careline alarm and collate all of your medical and emergency contact details on our systems.

Optional extras

  • Key safes and extra pendants available

    You can add these to your basket during the checkout.


  • Free
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Frequently asked questions

These are some of the most common questions asked about our pendant alarm plan.

When you activate your pendant alarm, we'll speak to you through the loudspeaker and microphone on the base unit.

*Please note, the pendant does not have a built-in microphone.

Yes, you can.

This is an excellent idea if you have someone else living in your home who may also benefit from using a Telecare24 careline alarm, or if you would like another device handy in another location in your home.

If you order an extra pendant for somebody else, we'll ask you for their medical and emergency contact details as well.

Extra pendants are available at the checkout at an additional cost.

When you trigger your alarm, your careline alarm unit will call our control centre using an 0844* number. We will not charge you when this happens.

Please note, however, that your telephone service provider may charge you for these calls. Please check your phone providers tariff or visit OFCOM for further details.

*0844 telephone numbers are recommended by Ofcom for contacting organisations such as Telecare24.

You’ll need a working landline telephone for this plan. If you don't have one, our GPS plan may be suitable.

You can always speak to our team to discuss your needs.

Hear from the people we've helped.


“It is such a comforting thought to know that the back up is there at the touch of a button should an emergency arise.”


Pendant Alarm


“This gives my family and me the best peace of mind that I could wish for. I don’t know where we would be without it. Thanks all at Telecare24 for providing this; you have been angels.”


Pendant Alarm


“It's very reassuring to have the button as I live on my own, and it's particularly good that the family know I have it too.”


Pendant Alarm

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