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What does a pendant alarm do?
What equipment will I get?
Will the pendant alarm help me if I fall?
Hear from the people we've helped.
Install in 4 easy steps.
Everything in one place.
Frequently asked questions
These are some of the most common questions asked about our pendant alarm plan.
When you activate your pendant alarm, we'll speak to you through the loudspeaker and microphone on the base unit.
Yes, you can.
This is an excellent idea if you have someone else living in your home who may also benefit from using a Telecare24 careline alarm, or if you would like another device handy in another location in your home.
If you order an extra pendant for somebody else, we'll ask you for their medical and emergency contact details as well.
Extra pendants are available at the checkout at an additional cost.
When you trigger your alarm, your careline alarm unit will call our control centre using an 0844* number. We will not charge you when this happens.
Please note, however, that your telephone service provider may charge you for these calls. Please check your phone providers tariff or visit OFCOM for further details.
*0844 telephone numbers are recommended by Ofcom for contacting organisations such as Telecare24.