Business News  •   Published July 18, 2022  •  Updated November 28, 2023  •  By Stewart Smith

New Monthly Billing Options for Lifeline Alarm Customers

We have some exciting news for you.

As the cost of living continues to rise, we thought it would be necessary to make some changes and make our service more accessible and affordable.

We are very pleased to now offer you monthly billing options on our Pendant and Fall alarm plans. These new options allow you to spread the cost of your careline service over 12 months, helping you manage your budget better.

Our Pendant Alarm plan is available at just £13.99 per month for 12 months. You can also choose to pay £120 for 12 months and get 3 months free. Our Fall Alarm plan is available at £16.99 per month for 12 months or £190 when paid annually. Both our monthly options are payable by Direct Debit only.

New customers should note there is a non-refundable setup fee of £45 applicable at the very start of taking out your plan with us.

Don’t forget about our anniversary discount offer! For a limited time, you can save £10 on the cost of your plan using code GET10.

Get £10 Off Your Order

Copy the code below and apply it in our checkout when placing an order.


Offer ends August 31st 2022. Terms Apply.

Accounting for both our GET10 offer and our setup fee, this means it costs just £48.99 to get started with a Pendant Alarm plan from Telecare24 – or £51.99 for our Fall Alarm plan.

We guarantee that you will be able to pay monthly.

Our monthly lifeline alarm options are actually billed monthly, unlike some of our competitors who still bill their “monthly” plans on a quarterly basis. This is just one of the ways we have tried to make sure our service is affordable and easier to access.

We’ve put together the tables below to help you easily compare the cost of getting started with a Telecare24 lifeline alarm to like-for-like options that are available from some of the other providers on the market.


Comparing the price of our Pendant Alarm plan


Provider Plan 1st month Setup fee Total 1st month cost Onward cost
Telecare24 Pendant Alarm plan £13.99 £45 £58.99 £13.99 per month
Age UK Classic Personal Alarm FREE £69 £69 £17.15 per month
Taking Care In-Home Classic Personal Alarm FREE £69 £69 £17.15 per month
LifeConnect24 (formerly Lifeline24) Personal Alarm £12.99 x3 £35 £73.97 £38.97 per quarter
Telecare Choice Telecare Alarm £12 x3 £39 £75 £12 per month
Careline365 Careline “Monthly” Plan £13.89 x3 £40 £81.67 £41.67 per quarter

All prices shown are excluding VAT, which most customers don’t pay. Learn more about VAT exemption. Based on the most comparable plan available from each provider. Pricing shown is accurate at the time of writing. Exclusive of any discounts or promotions.

We aim to provide you a fast, reliable, trustworthy and friendly service. We hope these changes and gifts will help you make your investment in our careline service fit within the budget that suits your needs.

We are very proud of the service we deliver, and we are confident you, too, can enjoy a worry-free life with Telecare24.

*Offer codes valid at the time of publication and are subject to the Telecare24 special offer conditions. Find our latest special offers.

About The Author

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Stewart Smith

Stewart has been involved with the telecare industry for over twenty years, developing lifeline solutions that grant peace of mind to elderly and vulnerable people and their loved ones. During this... Read More

View all posts by Stewart Smith