Community  •   Published 26/05/2016  •  Updated 22/05/2023  •  By Emma Breedon

Who Benefits From a Careline Alarm?

Careline alarm services such as those provided by Telecare24 are literally a lifeline for those who use the service in their own homes and for their loved ones. It also significantly assists NHS hospitals in various ways.

Let’s just analyse these three groups. A Personal alarm can give peace of mind to loved ones. Statistics show that current users of a Careline or Telecare service have a wide range of health conditions.

50% of careline users report high blood pressure, 40% has high cholesterol whilst 15% have diabetes and a range of other conditions. It’s estimated that 4 million people would benefit from a careline service in the UK – that’s in addition to the 1.5 million who currently have a Personal alarm installed at home.

woman with elderly loved one with careline alarm

59% percent of people in this category live alone and are therefore considered a higher risk. As shown below, further research by the Strategic Society found the following difficulties experienced by individuals who found Telecare an essential part of remaining independent:

  • 9/10 users report a difficulty in walking more than 100 yards.
  • On average a careline users will have suffered 1.5 falls in the last year.
  • Climbing a single flight of stairs, lifting objects over ten pounds.
  • Difficulty getting up from a chair
  • Bathing or showering

It’s likely that if you or a loved one currently suffers from some of the medical conditions shown above, especially if they have suffered a fall recently, then a personal alarm would be an essential part of their care plan.

Family and Loved Ones

For many, remaining independent at home is vital to their self esteem and wellbeing – at the end of the day no one wants to give up living in their own home. That can present a challenge to their family as they have to balance the need for an element of care along with making sure they are safe.

For those that live with someone who requires caring this can also be a stressful time. Just popping out to do some shopping or a doctor’s appointment can present a problem. “What if something were to happen to them while I was away?” a common concern. The worry and the guilt factor can be a tremendous strain.

happy family with grandparents

A personal alarm can go some way to meet these needs.

Many relatives contact Telecare24 find themselves in one of the situations above. They may live some way from their relative but are becoming increasingly aware of their loved ones fragility, yet due to distance they know if something happens, they can’t attend quickly.

Admittedly, many people find there is a measure of resistance from their elderly relatives when it’s suggested a personal alarm might be a good idea – mainly because they have to recognise that due to age, they now have limitations. However, generally speaking we find that when reasoned with and face the reality of the situation; most elderly people eventually see that a personal alarm may be a sensible route to go.

careline alarms

Personal alarms are very beneficial to both the elderly folks that use them as well as their loved ones. Seniors can live with peace of mind knowing that they have help readily available should an accident occur. This allows them to live freely and independently in their upper years. Family members and friends can also go about their daily activities without having to worry about their elderly loved ones being vulnerable to falling or being helpless if an accident occurs.

NHS Hospitals

A Personal or Careline alarm for discharged patients can greatly benefit Hospitals for a number of reasons. Firstly is saves money. A study in Yorkshire suggested that each personal alarm installed saves the NHS £3800 per patient, per year.

At a conservative estimate, Telecare can save the NHS around £1 billion a year. Other benefits to health Authorities include:

  • Speedier discharge from Hospital if a personal alarm is installed at home. This prevents bed blocking.
  • Reduces unplanned hospital admissions.
  • Reduces care home admissions.
  • Reduces readmissions

So there is a compelling case for an increased uptake in careline services. Being a relatively low cost, a personal alarm benefits the user with greater independence, their family with peace of mind and the Health Service with cost savings.

About The Author


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Emma Breedon

Emma joined Telecare24 whilst the company was in its infancy and has been vital in shaping the service into what it is today. As Customer Care Manager, Emma epitomizes the company's core values and pr... Read More

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