Helping you and your loved ones stay safe

As the UK’s leading careline service, we specialise in helping you and your loved ones stay safe at home.

Helping you and your loved ones stay safe

As the UK’s leading careline service, we specialise in helping you and your loved ones stay safe at home. Our wireless personal pendant alarms are designed specifically for the elderly and infirm, allowing them to maintain their independence with the peace of mind that they will have immediate access to support from our care team, or medical assistance, if needed.

Our Smart Fall Alarm Detects When You Have Fallen

If you or a loved one are prone to falling, then our fall alarm would definitely be worth considering. Peace of mind for just £190 per year.

Our Smart Fall Alarm Detects When You Have Fallen

1 in 3 people over 65 fall over each year, which rises to 50% if you are over 80. If you or a loved one are prone to falling, then our fall alarm would definitely be worth considering.

Fall Plan – total peace of mind.

Ready to Respond 24 Hours a Day

Our ultra fast, responsive team are always ready to help.

No Contract or Minimum Term

Our simple price plans are designed to suit all budgets.

Free Next Day Delivery

Receive your personal alarm with our free next day delivery in the UK.

Get Started in 3 Easy Steps

Pick Your Plan Choose the right plan that suits your situation.

Receive Your Equipment We’ll send you your equipment via next day delivery.

Peace of Mind Our care team are now there for you 24 hours a day 365 days a year.

Who are Telecare24?

As the UK’s leading careline service, we specialise in helping you & your loved ones stay safe at home. Our affordable price plans give you complete freedom and choice, which include all of the equipment you need, such as a pendant or fall alarm, depending on the plan you select. This enables you to easily contact our highly trained care team who are on hand 24 hours a day, 365 days a year. Find out more about why thousands of families across the UK trust Telecare24 to look after their relatives.

Standard Plan

^£ 165 for 12 months*

includes one off £45 initial fee and no VAT

*Most of our customers qualify for VAT exemption. If you are one of the few that aren’t eligible, our all-inclusive price is £198.00. Find out more here.

Press a button and get immediate assistance from our dedicated careline team

Learn More

Fall Alarm Plan

^£ 235 for 12 months*

includes one off £45 initial fee and no VAT

*Most of our customers qualify for VAT exemption. If you are one of the few that aren’t eligible, our all-inclusive price is £282.00. Find out more here.

Our fall alarms will automatically contact our team if you take a fall, saving vital minutes

Learn More

NEW

Careline Anywhere

^£ 294 for 12 months*

includes one off £45 initial fee and no VAT

*Most of our customers qualify for VAT exemption. If you are one of the few that aren’t eligible, our all-inclusive price is £352.80. Find out more here.

Works wherever you are, even outdoors. Includes a GPS device making it ideal for active seniors

Learn More

Careline Equipment

Ideal if you live alone

Our personal alarm equipment helps retain your or your loved ones independence and freedom at home. Giving you the peace of mind that if help is needed, there is immediate access to support from our care team, or medical assistance, if needed. Find out about the telecare equipment we supply with each plan here.

Alarms for Walsall Residents

Pensioners protesting against community alarm closure in Walsall

Switch Your Provider

If you are an existing Walsall community alarm customer, you should know that Walsall council have given you until March 4th 2019 to move your careline service to a new provider, at which point your alarm will stop working.

Our Careline Team

Ready to respond 24hrs a day, 365 days a year

If you need assistance, our priority is getting you help as fast as possible. Simply press your pendant and our dedicated team will assess the situation and get you the help you need in an average time of under 9 seconds.

Dr Hilary Jones

If like me you have an elderly parent, it can be a real cause of concern knowing they spend a lot of time at home alone. Before getting a Telecare24 alarm for my mum, I would often worry about what would happen if she needed help and I wasn’t nearby.

Learn more about our personal alarms

No Contract or Minimum Term

Our simple price plans are designed to suit all budgets. Getting your personal alarm couldn’t be simpler – no complicated paperwork, free next day delivery and no hidden equipment fees.

Our Careline Plans