Helping you and your loved ones stay safe

As the UK’s leading careline service, we specialise in helping you and your loved ones stay safe at home.

Helping you and your loved ones stay safe

As the UK’s leading careline service, we specialise in helping you and your loved ones stay safe at home. Our wireless personal pendant alarms are designed specifically for the elderly and infirm, allowing them to maintain their independence with the peace of mind that they will have immediate access to support from our care team, or medical assistance, if needed.

Our Smart Fall Alarm Detects When You Have Fallen

If you or a loved one are prone to falling, then our fall alarm would definitely be worth considering. Peace of mind for just £190 per year.

Our Smart Fall Alarm Detects When You Have Fallen

1 in 3 people over 65 fall over each year, which rises to 50% if you are over 80. If you or a loved one are prone to falling, then our fall alarm would definitely be worth considering.

Fall Plan – total peace of mind.

Getting You Help Within an Average of Just 9.6 Seconds

Our audited statistics show we answer pendant calls within an average of just 9.6 seconds, giving you the reassurance that help will be on the way soon after you have pressed your pendant.

Getting You Help Within an Average of Just 9.6 Seconds

Our audited statistics show we answer pendant calls within an average of just 9.6 seconds, giving you the reassurance that help will be on the way soon after you have pressed your pendant.

Our ultra fast, responsive team answer your call in under 8 seconds

No contract or minimum term – cancel when you want

Receive your personal alarm with our free next working day delivery

Get Started in 3 Easy Steps

Pick Your Plan Choose the right plan that suits your situation.

Receive Your Equipment We’ll send you your equipment via next day delivery.

Peace of Mind Our care team are now there for you 24 hours a day 365 days a year.

Standard Plan

Press a button and get immediate assistance from our dedicated careline team

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Fall Alarm Plan

Our fall alarms will automatically contact our team if you take a fall, saving vital minutes

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NEW

Careline Anywhere

Works wherever you are, even outdoors. Includes a GPS device making it ideal for active seniors

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The UK’s Leading Careline Service

With an average response time of just 9 seconds, we are the UK’s leading careline alarm provider and 24/7 elderly lifeline service.

No matter which of our affordable careline plans that you choose, our highly trained care team are on hand 24 hours a day, 365 days a year, helping you and your loved ones stay safe at home and outdoors.

What is a Careline Service?

Ready to respond 24hrs a day, 365 days a year

If you need assistance, our priority is getting you help as fast as possible. Simply press your pendant and our dedicated team will assess the situation and get you the help you need in an average time of under 9 seconds.

Recommended by Dr Hilary Jones

Pensioners protesting against community alarm closure in Walsall

If like me you have an elderly parent, it can be a real cause of concern knowing they spend a lot of time at home alone. Before getting a Telecare24 alarm for my mum, I would often worry about what would happen if she needed help and I wasn’t nearby.

Learn more about our personal alarms

No Contract or Minimum Term

Our simple price plans are designed to suit all budgets. Getting your personal alarm couldn’t be simpler – no complicated paperwork, free next day delivery and no hidden equipment fees.

Our Careline Plans