The UK’s Leading Careline Service

Across the UK, we give thousands of people the confidence to live independently.

Our careline alarms
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Our careline alarm plans

Pendant Alarm plan

Pendant Alarm plan



Need help? Get immediate assistance at the push of a button.

For home and garden, find peace of mind for you and your loved ones.

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Popular Fall Alarm plan

Fall Alarm plan


Had a fall? Your alarm can let us know, even if you can’t.

For home and garden, a fall alarm ensures help is always close by.

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Buddi GPS plan

Buddi GPS plan


Out and about? Ensure that when you need help, you’re easy to find.

Reassuring for you. Reassuring for carers and your loved ones.

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* All prices shown are VAT exempt and include your equipment and 12 months of monitoring.
Please note, there is a non-refundable joining fee of £45 for new customers. Buddi plan customers are subject to a 12-month contract.

Unsure which of our careline alarm plans is right for you?

Compare features and prices

Get your free information pack.

Our free careline information pack explains everything you need to know and makes it easy to understand the options and share these with your loved ones.

What’s in the pack?

Inside your information pack you’ll find:

  • Everything you need to know about our alarms and careline service
  • Real-life testimonials
  • Frequently asked questions
  • A quick, simple order form
  • A Freepost envelope

Perfect for discussing with your loved ones.

Request Info Pack
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Order yours to arrive by email or by post.

Request an info pack

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Receive email pack

1-2 business days
Receive postal pack

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Let’s make this easy


Pick the right plan for you

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Set up

Your equipment will arrive the next working day ready to plug in and use straight away. We will have set it up for you before we despatch your order.

Need some help?


Wear your new careline alarm and know that if you need help, we are here 24/7, 365 days a year.

View case studies
Our careline alarm plans
Guide to careline alarms

Hear from the people we've helped.


“Life is fragile; no one knows this more than us. Please protect those you love with a Telecare24 alarm.”


Fall Alarm


“It is such a comforting thought to know that the back up is there at the touch of a button should an emergency arise.”


Pendant Alarm


“This gives my family and me the best peace of mind that I could wish for. I don’t know where we would be without it. Thanks all at Telecare24 for providing this; you have been angels.”


Pendant Alarm

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News & blog

5 reasons to have a key safe in 2021

Health & Wellbeing     02/04/2021

5 reasons to have a key safe in 2021

Most people who buy a key safe do so to get some peace of mind knowing that help is always available, especially if friends, family,…

Our response to coronavirus (live updates)

Business News     27/05/2021

Our response to coronavirus (live updates)

Last updated: 27/05/21  At Telecare24, we’re taking the Coronavirus (COVID-19) pandemic extremely seriously. As a result, we are closely monitoring all updates and advice given…

Dr Hilary Jones’ 5 Ways to Prevent Falls

Health & Wellbeing     07/08/2016

Dr Hilary Jones’ 5 Ways to Prevent Falls

Falls in the elderly are extremely common yet have a huge impact on somebody’s health and well-being. The consequences of unintentional injury include fractures of…

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