Prone to falls? Help is at hand.
In celebration of our 10 year anniversary, we’re giving new customers £10 off and a chance to win a year’s free service.
Use code GET10 at the checkout to save £10 and enter the draw.
Offer ends June 30th. Terms apply.
How does the fall sensor work?
Everything in one place.
Frequently asked questions
Here are some of the most common questions about our fall alarm.
When you activate your alarm, we'll speak to you through the loudspeaker and microphone on the base unit.
*Please note, the fall sensor does not have a built-in microphone.
No. The device is not designed to trigger if it's thrown on the floor or dropped.
When you trigger your alarm, your careline alarm unit will call our control centre using an 0844* number. We will not charge you when this happens.
Please note, however, that your telephone service provider may charge you for these calls. Please check your phone providers tariff or visit OFCOM for further details.
*0844 telephone numbers are recommended by Ofcom for contacting organisations such as Telecare24.