Why choose us

The UK's leading careline service

Telecare24 has been helping thousands of families be worry-free since 2010, providing a service that aims to give people the confidence to live independently.

The table below can help you choose the right provider for you and your family's needs. We have highlighted some areas we think are really important to consider before choosing a provider. For example, a Telecare Service Association (TSA) accreditation means you are guaranteed to receive a fast, reliable, trustworthy and friendly service.

We are very proud of the service we deliver, and we are confident that you too can enjoy a worry-free life with Telecare24.

Compare careline alarms

 

 

Part of the same group

Part of the same group

 

Telecare24

Taking Care

Age UK

Lifeline24

Careline365

Telecare Choice

All of our parcels are dispatched via DPD’s Next Working Day service. Free next day delivery

Full UK coverage

Lifetime warranty

If you are a Pendant or Fall Alarm plan customer, you can cancel at any time. Buddi plan customers are subject to a 12-month contract. Cancel any time

Telecare Service Association (TSA) accreditation means you are guaranteed to receive a fast, reliable, trustworthy and friendly service. TSA accredited

We respond to your emergency calls in under 10 seconds, well below our targets set by the TSA. Published response times

1,300+ 'Excellent' rated reviews

A preview of the Telecare24 brochure
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Hear from the people we've helped.

Anne

“Life is fragile; no one knows this more than us. Please protect those you love with a Telecare24 alarm.”

Anne

Fall Alarm

Brenda

“It is such a comforting thought to know that the back up is there at the touch of a button should an emergency arise.”

Brenda

Pendant Alarm

Lyn

“The voice at the end of the telephone has always been kind, helpful and willing to talk, even in the middle of the night.”

Lyn

Fall Alarm

A careline operator smiling
About our care team

Recommended by Dr Hilary Jones MBE.

He’s so confident in the service we provide, we even look after his mum!

More from Dr Hilary Jones

News & blog

5 reasons to have a key safe in 2021

Health & Wellbeing     02/04/2021

5 reasons to have a key safe in 2021

Most people who buy a key safe do so to get some peace of mind knowing that help is always available, especially if friends, family,…

Our response to coronavirus (live updates)

Business News     27/05/2021

Our response to coronavirus (live updates)

Last updated: 27/05/21  At Telecare24, we’re taking the Coronavirus (COVID-19) pandemic extremely seriously. As a result, we are closely monitoring all updates and advice given…

Telecare24 raises £1,400 for Macmillan Coffee Morning 2020

Business News     05/10/2020

Telecare24 raises £1,400 for Macmillan Coffee Morning 2020

This year has been challenging. Is that the understatement of the year? The pandemic has brought uncertainty, pain, sadness, confusion, changing millions of lives globally. …

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