Our experience

When you’ve spent as long as we have in the telecare industry, you get to realise that there’s far more to a great service than just providing the best equipment. It takes the right people. People with a commitment to our customers and their families. People who know what great care really looks like.
At Telecare24, those are the only people we work with.

Meet the team

If you want to create a great careline service, it needs people who truly care. Meet some of the people who do.

Neil

Neil

Director

Neil has over twenty years of experience in the telecare sector and has used his vast expertise to make Telecare24 the most trusted careline company in the UK.

Stewart

Stewart

Director

Stewart has been involved with the telecare industry for over twenty years and his wealth of experience has helped Telecare24 become the UK’s most popular telecare service.

Tanya

Tanya

Finance Manager

Tanya is our longest serving employee. Her experience in the financial sector has been essential in enabling Telecare24 to grow into one of the UK's largest careline alarm providers.

Amy

Amy

Control Center Manager

Amy is the manager of our alarm response centre and plays a vital role in ensuring that our care team provide the assistance you need.

Emma

Emma

Customer Care Manager

Emma joined Telecare24 whilst the company was in its infancy and has been instrumental in growing and shaping the team to the well-oiled machine we have today.

Rachel

Rachel

Customer Service Team Leader

As our most experienced customer service agent, Rachel has a wealth of experience and is a dedicated member of the Telecare24 team. She has a passion for providing the highest level of customer service and inspiring her team to go the extra mile.

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