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Personal Alarms
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Features
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24/7 Careline Service
There for you 24 hours a day, seven days a week.
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Automatic Fall Detection
Alarms that alert us when you fall. Ideal for people who have fallen or are worried about falling.
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Alarms for the Elderly
Reassurance for people in later life and their loved ones.
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Pendant Alarms
Alarms worn around the neck that are comfortable and discreet.
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Digital Personal Alarms
Keep your independence when your landline is disconnected.
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Panic Button Alarms
Get peace of mind knowing that help is just a button press away.
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Why Choose Us
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Who are Telecare24?
Learn why you should put your trust in the only service recommended by TV's Dr Hilary Jones.
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Our Mission & Values
Read more about what drives us to help our customers and their loved ones live worry-free.
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Meet the Team
Meet some of the people who help to make us a great telecare service.
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Resources & Support
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The Digital Switchover
Learn more about the UK's big digital switchover and what it means for telecare users.
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Key Safes
Allow access to your home when you need help. Ideal for people without keyholders living nearby.
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VAT Exemption
Learn more about VAT exemption and how you can save 20% when you order a Telecare24 alarm.
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Video Library
Home to a collection of videos, including advisory videos, produced by Telecare24.
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- Free Info Pack
- View Plans
Update your VAT Exemption status with Telecare24
Update your VAT Exemption status with Telecare24
Please read before completing this form.
- This form is for existing Telecare24 customers only
- Please only use this form if you have been asked to do so by a member of our team
- After submitting this form, we will verify the information against our customer records before making any changes. Please allow 3 working days for us to process your request
What is VAT exemption?
‘VAT exemption’ refers to the government tax relief scheme that allows people with a disability or chronic medical condition to pay for Telecare24’s service without paying VAT.
In the context of Telecare24, if the Service User has a disability or chronic illness then they do not have to pay VAT on Telecare24’s products and services. Please note, VAT always applies to key safes.
To learn more about VAT exemption, including examples of qualifying conditions, please visit telecare24.co.uk/vat-exemption (opens in a new tab).
