Set up in just a few steps
Some of our most commonly asked questions.
To raise the alert, just press the SOS button that is located on your alarm.
If you have a fall alarm or a GPS alarm, your device can automatically detect when you have fallen and raise the alert for you, even if you can't.
Yes. Ideally, you should activate your pendant at least once a month and make a test call to our team. It gives you the reassurance that your alarm is working and lets us know it's fine too.
Yes. Your careline unit will still work as it has a battery back up which will power the unit for approximately 48 hours.