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Please note, due to high demand we are currently facing short delays in dispatching new orders.
Rest assured, our telecare monitoring team remains 24/7 and can be reached by activating your alarm.
Please note, our administrative office is closed for the afternoon. Lines will open and normal back-office operations will resume on Monday 20th July at 9am.
- 24/7 Careline Service
- Recommended by Dr Hilary Jones
- Rated 4.7/5
- Free Next Working Day Delivery
- 0800 180 85 40
-
Personal Alarms
Personal Alarm Plans
Commercial Services
Digital Pendant Alarm plan Get instant help at the push of a button
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Digital Fall Alarm plan Automatically calls for help when you fall
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GO Active! GPS Alarm plan Reassurance while you're out and about
ViewRetirement Schemes Digital Switchover management, system upgrades and more. View
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Why Choose Us
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Who are Telecare24?
Learn why you should put your trust in the only service recommended by TV's Dr Hilary Jones.
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Meet some of the people who help to make us a great telecare service.
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The Digital Switchover
Learn more about the UK's big digital switchover and what it means for telecare users.
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Key Safes
Allow access to your home when you need help. Ideal for people without keyholders living nearby.
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VAT Exemption
Learn more about VAT exemption and how you can save 20% when you order a Telecare24 alarm.
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Home to a collection of videos, including advisory videos, produced by Telecare24.
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Video Library
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Waterproof Medical Alert Systems
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Guide to Fall Alarms
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Guide to GPS Alarms
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Guide to Careline Alarms
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Contact Us
Our customer service team are available 9am to 5pm Mon-Thurs, and 9am to 4.30pm on Fridays, except bank holidays.
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Cancel Your Service
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Update your VAT Status
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Make A Complaint
Rest assured, we take all complaints seriously and thoroughly investigate any complaints we receive.
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- I feel much happier knowing he's got it
I feel much happier knowing he's got it
From Robert, a Fall Alarm customer
Thank you very much for this good news that we have won a year’s free service. My dad and I are delighted!
My dad turns 91 this week and is still fortunate to be able to live in his own home and is able to do most things with my support. We lost my brother 5 years ago and my mum 2 years ago so dad only has my son and myself remaining.
“I chose Telecare24 because of the range that it has”
My dad had a couple of falls in December which required visits to A&E and after the 2nd fall, I decided that it was time to get a fall alarm. It is a 20-minute drive between his house and mine and I can’t be with him all the time and I was worried that if he fell I would have no way of knowing until he didn’t answer my daily call.
I researched the various options available and chose Telecare24 because of the range that it has. Dad likes to walk around his garden daily to get some exercise so I felt that the bigger range would be better for him.
“I feel much happier knowing he’s got it”
It took some persuading on my part to get him to have an alarm but I feel much happier knowing that he’s got it and that I would be contacted if anything happens.
Thank you once again.
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Welcome back, and thank you for your loyalty.
As a valued Telecare24 customer, your exclusive £15 loyalty discount is ready to use. We’ve saved it to your browser session so you won't lose it.
To claim your saving, simply click the Activate Discount button when you reach the checkout. Note that prices shown elsewhere on the website will display our standard rates.
Please note: This offer applies to annual plans only (including the GO Active! GPS plan) and cannot be combined with any other discounts currently available.