Learn more about the UK's big digital switchover and what it means for telecare users.

Allow access to your home when you need help. Ideal for people without keyholders living nearby.

Learn more about VAT exemption and how you can save 20% when you order a Telecare24 alarm.

Home to a collection of videos, including advisory videos, produced by Telecare24.

Our customer service team are available 9am to 5pm Mon-Thurs, and 9am to 4.30pm on Fridays, except bank holidays.

If you can't find an answer to your question, why not give us a call?

Existing customers only. New customers should order online or give us a call.

Existing customers only. Use this form to tell us about a change to your personal details.

Existing customers only. Please check if you need to call us first, before completing the form.

Existing customers only. Please only use this form if you have been asked to do so by our team.

Rest assured, we take all complaints seriously and thoroughly investigate any complaints we receive.