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Personal Alarms
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Features
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24/7 Careline Service
There for you 24 hours a day, seven days a week.
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Automatic Fall Detection
Alarms that alert us when you fall. Ideal for people who have fallen or are worried about falling.
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Alarms for the Elderly
Reassurance for people in later life and their loved ones.
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Pendant Alarms
Alarms worn around the neck that are comfortable and discreet.
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Digital Personal Alarms
Keep your independence when your landline is disconnected.
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Panic Button Alarms
Get peace of mind knowing that help is just a button press away.
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Why Choose Us
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Who are Telecare24?
Learn why you should put your trust in the only service recommended by TV's Dr Hilary Jones.
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Our Mission & Values
Read more about what drives us to help our customers and their loved ones live worry-free.
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Meet the Team
Meet some of the people who help to make us a great telecare service.
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Resources & Support
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The Digital Switchover
Learn more about the UK's big digital switchover and what it means for telecare users.
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Key Safes
Allow access to your home when you need help. Ideal for people without keyholders living nearby.
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VAT Exemption
Learn more about VAT exemption and how you can save 20% when you order a Telecare24 alarm.
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Video Library
Home to a collection of videos, including advisory videos, produced by Telecare24.
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- Free Info Pack
- View Plans
Installation & Troubleshooting
On this page, you’ll find links to the installation instructions for each of our personal alarm plans. In the rare case that you may need to, we’ve also included tips for any issues that you may find yourself troubleshooting with regards to your Telecare24 equipment.
To make it easier for you to find everything you need, we’ve grouped everything by plan.
Select your personal alarm plan
Take a look at your equipment and choose the corresponding option to access more information.
Other plans
In this section, you’ll find information for equipment that we no longer offer to new customers, but that you may still use in your home.
